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Williamson Cadillac - Service Center

Miami, FL

4.6
2,972 Reviews

2,972 Reviews of Williamson Cadillac - Service Center

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June 16, 2020

Best customer service. Especially my service provider, Richard. Always responds in a timely manner and the service is affordable. Everyone is very accommodating and helpful. 🐝😁 More

by Antonia
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Williamson Cadillac responded

Hi Antonia and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Richard is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2020

My service tech Mike McKessum always takes great care of me and I maintain a great friendship with my salesman Jermaine Chambers! They’re the reasons I drive from Ft Lauderdale to South Miami for service. More

by MILES8038
Recommend Dealer
Yes
Employees Worked With
Mike McKessum
Jun 16, 2020 -

Williamson Cadillac responded

Thank you for your great review, Miles! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 14, 2020

Luis is the best! He was super attentive and a gentleman to the max. The rest of the staff is also grey. They are well prepared for social distancing. More

by juliakefalinos
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Williamson Cadillac responded

Thank you so much for this wonderful feedback, Julia! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2020

Erik Fernandez provided world class service !Also Mike Erik Fernandez provided world class service ! Also Mike Penn first class sales , prompt reply ! Excellent service and kept me updated on progres More

by LQ0
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2020

Excellent assistance from Angel Gonzalez and Manny, from Roadside assistance. I called Angel and he immediately connected me with Manny who came to help him promptly. Thank you! Eleni More

by SIGALA
Recommend Dealer
Yes
Employees Worked With
Roadside Manny, Angel Gonzalez
Jun 15, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2020

I have been leasing a Cadilac Escalade with this company for more than 10 years and the service is amazing.All department are excellent and good. More

by Avis Capote.
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie DeArmas
Jun 16, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 12, 2020

Erik is great at the shop. Manny is tops on the road! Mike followed up at the one year anniversary! Overall 5 stars total for dealership. More

by 1968ZBIRD
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Williamson Cadillac responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Erik and Manny are great assets and we're thankful to have them on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 12, 2020

I am very satisfied with Williamson Cadillac I would recommend them 100% everything gets done on time ,Road Service, Service department, everybody’s really nice More

by lnunez7643
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny , Road Services
Jun 12, 2020 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 11, 2020

Tony MartinezAwesome service. Great attitude, Tony Martinez Awesome service. Great attitude, knowledgeable and great customer service oriented employee. He kept his word!! That is highly valuable More

by Colbol15
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Williamson Cadillac responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Cadillac's Service Department. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 11, 2020

John was excellent, very respectful and professional. Once I paid, it took a WHIlE for my car to come out. You guys need to work on that. Also, didn’t get a sense that my car was “clean” after being give More

by larmstrong0
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Williamson Cadillac responded

Thank you for your great review! We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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