Williamson Cadillac - Service Center

Amazing Tony provided great customer service, he is a very attentive and understanding person. I would recommend to use him as your service advisor at William Tony provided great customer service, he is a very attentive and understanding person. I would recommend to use him as your service advisor at Williamson Cadillac. More

Service Always great service. Highly recommended. Richard in service is always attentive to the my needs. I really appreciate what everybody does at Williamso Always great service. Highly recommended. Richard in service is always attentive to the my needs. I really appreciate what everybody does at Williamson always take care of their customers. More

Great Mike is great service advisor. He is always available, polite and helpful . I wouldnt go any where else. My experience with him has always been wonder Mike is great service advisor. He is always available, polite and helpful . I wouldnt go any where else. My experience with him has always been wonderful! More

Williamson Cadillac best dealer in town Excellent dealer all the way around i would highly recommend it to anyone looking for the brand of dealer that they sell. Benny and Ron are always on Excellent dealer all the way around i would highly recommend it to anyone looking for the brand of dealer that they sell. Benny and Ron are always on point More

The service at this dealership is second to none. The volume they handle seems sometimes overwhelming but they take care of you on a prompt and efficient manner. Everyone in the service department is ver volume they handle seems sometimes overwhelming but they take care of you on a prompt and efficient manner. Everyone in the service department is very helpful. More

fast and courteious. price excellent the service department is why we buy from Williamson. excellent! Service is always excellent and the car has no issues when returned. also the deale the service department is why we buy from Williamson. excellent! Service is always excellent and the car has no issues when returned. also the dealership is close to home. More

Excellent service I am very impressed with the service department at Williamson Cadillac. My service manager Kevin Kevin is excellent and they are very helpful and acco I am very impressed with the service department at Williamson Cadillac. My service manager Kevin Kevin is excellent and they are very helpful and accommodating. It is a pleasure to do my service at Williamson . More

Great! As usual Skip is the absolute best! Thanks for getting me in and out so quickly. He always keeps me up to date on the latest recalls and is always smiling and Skip is the absolute best! Thanks for getting me in and out so quickly. He always keeps me up to date on the latest recalls and is always smiling and pleasant. More

Oil change Best service. Fast easy and clean. The waiting area is fully stocked with food, beverages, tv and charging stations for your phone. Never have any com Best service. Fast easy and clean. The waiting area is fully stocked with food, beverages, tv and charging stations for your phone. Never have any complaints More

Good service only when you escalate or give a bad review This dealership cares little about customer experience. Last time I went there I had an issue and gave them a low rating. I immediately got an email f This dealership cares little about customer experience. Last time I went there I had an issue and gave them a low rating. I immediately got an email from service rep arguing that I was wrong. Long story short. They made it up to me with complementary services. A couple of months go by and I go check the oil before a long trip. I look under the hood and see no oil cap in my engine. The sub par service techs at williamson's forgot to put it back in after they filled engine with oil. Luckily, I found the oil cap stuck around battery compartment. I drove 2500 miles with no oil cap. Valve cover was all dirty. Fast forward to this latest service and they again try to push unnecessary additives and services on my wife. They also told my wife they would contact her when car was ready She stayed at dealership since it was only an oil change. After nearly 4 hours, she asks the cashier why it was taking so long and cashier said it was ready a couple of hours ago. So no one called her and she wanted two hours. The only reason I go to this place is because it is very close. More