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Williamson Cadillac - Service Center

Miami, FL

4.7
2,701 Reviews

2,701 Reviews of Williamson Cadillac - Service Center

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October 04, 2019

Brakes I paid to have my front brakes change and front rotors resurfaced . My car is still making a noise when applying brakes. I called back More

by shannonstewart16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip
October 03, 2019

Williamson Caddilac is great !!! Great two times I’ve bien at the service department. Kevin at service is who I always help me made everything so easy and professional it was like I More

by Yosvanicalero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin at service department
October 01, 2019

Good and excellent work Very friendly service and perfect pricing car was returned in good condition except for a dent on the left hand fender. Prices always fair and afforda More

by ARUANO007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Oct 02, 2019 -

Williamson Cadillac responded

Thanks for the kind words! Please come back to see us again anytime. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

Auto repaired promptly The Williamson group of staff are most helpful and a joy to wok with.Work was completed in a timely manner and no issues identified More

by ED_PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McKesson
Oct 02, 2019 -

Williamson Cadillac responded

Thanks for the kind words! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

Awesome customer service I have been doing business with Williamson for many many years. They never disappoint. They truly are the definition of great customer service. Fr More

by DENISEMARTINIRVINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santos
Oct 02, 2019 -

Williamson Cadillac responded

We can't thank you enough for your repeat business and for leaving such a nice review! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

No follow up Buick was in shop for over a week, my agent never called me, I had to stalk him, then finally speak to manager. I know there was a strike, but this i More

by DENISSEROCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Varela
Oct 02, 2019 -

Williamson Cadillac responded

Denise, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

October 01, 2019

Excellent quality service excellent service! Best dealership I’ve ever dealt with. I’ve been a long time customer. I highly recommend Williamson Cadilac. The staff is very frie More

by Jlhelitedesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny ledesma
Oct 02, 2019 -

Williamson Cadillac responded

We are delighted to read that everything went well for you! Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 28, 2019

Poor communication They had my car for a full week and I had to call them to find out what was going on. Then they explained that they couldn’t get parts because of GM More

by guitarcag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
Sep 30, 2019 -

Williamson Cadillac responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 27, 2019

Excellent The service was excellent in all respects! Everyone was friendly and the service was prompt. It is definitely worth the drive no matter where you li More

by ECOMMISH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angel Gonzalez
Sep 30, 2019 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

September 25, 2019

Perfect Great service!! And first class customer service. The attention from Julie and options are easy and simple. Makes options easy and facilitate to make More

by SIMBAKER_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 26, 2019 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Jeff Rogers - General Manager - jrogers@wagmiami.com

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