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This rating includes all service center reviews, with more weight given to recent reviews.
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2,701 Reviews of Williamson Cadillac - Service Center
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November 01, 2019
Great reliable service I have used Williamson for service on my Pontiac for 8 years. They're reliable and service advisor Eddie de Armas is the best! Very responsive. I have used Williamson for service on my Pontiac for 8 years. They're reliable and service advisor Eddie de Armas is the best! Very responsive. More
by BOBBECERRA
Verified CustomerEmployees Worked With
Eddie de Armas
November 01, 2019
Great service.! Thank you for looking after our car but most of all for being honest .So far the work has never failed and we have had no problems since we have been Thank you for looking after our car but most of all for being honest .So far the work has never failed and we have had no problems since we have been going to your service dep . Thanks Kevin! More
by Cadillac love
Employees Worked With
Kevin Drozdowicz at service dep.
November 01, 2019
Excellence Service advisor ALWAYS polite and willing to assist and address all issues, communicates throughout entire process, could not have asked for a better Service advisor ALWAYS polite and willing to assist and address all issues, communicates throughout entire process, could not have asked for a better person..GREAT! More
by MSLILLY2
Employees Worked With
November 01, 2019
Light in the interior roof never turned on Took my car for the second time on Tuesday morning. Today is Friday and haven’t heard from the dealer YET. Left 2 messages neither one has been return Took my car for the second time on Tuesday morning. Today is Friday and haven’t heard from the dealer YET. Left 2 messages neither one has been returned. More
by GARCIANC
Employees Worked With
Don’t know names.
November 01, 2019
Excellent customer service My service advisor John and the team at Williamson Cadillac always exceed my expectations. They address every concern and follow through with amazing My service advisor John and the team at Williamson Cadillac always exceed my expectations. They address every concern and follow through with amazing customer service. More
by samyricky
Employees Worked With
John service department
October 31, 2019
Great Service!!! Service at Williamson is always great. Service team is always timely and attentive. They let me know of the status of my service throughout my servi Service at Williamson is always great. Service team is always timely and attentive. They let me know of the status of my service throughout my service. More
by SPLLERANDI
Employees Worked With
October 31, 2019
Wonderful Service Talk about convenience. Great service! Super happy! Thanks for making my day go smooth! Friendly and attentive and fixed all the issues same day! Than Talk about convenience. Great service! Super happy! Thanks for making my day go smooth! Friendly and attentive and fixed all the issues same day! Thank you! More
by MIMINEWT
Employees Worked With
Alfonso Robleto
October 31, 2019
Tires and service The work was completed in timely manner we dropped it off had tires and alignment to ats completed to specification clean up and returned. Thank you The work was completed in timely manner we dropped it off had tires and alignment to ats completed to specification clean up and returned. Thank you More
by WEBBMM18
Employees Worked With
Eddie Dearmis
October 30, 2019
Cadillac cts 2013 service Everything was great. Great customer service and parts that needed to be fixed were completed Highly recommend. Erik Fernandez was my service rep a Everything was great. Great customer service and parts that needed to be fixed were completed Highly recommend. Erik Fernandez was my service rep and he did an excellent job ensuring everything was done well to my car. He has great follow up. More
by LANDINBATTISTINI
Employees Worked With
Erik Fernandez
October 30, 2019
Lengthy Service Delay Car was in for first oil change, dent, & an issue with SiriusXM. Although I was given a loner for the duration of repairs and service, it was ~10 days Car was in for first oil change, dent, & an issue with SiriusXM. Although I was given a loner for the duration of repairs and service, it was ~10 days (10/14-10/25) before my car was ready. More
by WREED305
Employees Worked With
Service advisor: Skip Moosang
