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Williamson Cadillac - Service Center

Miami, FL

4.7
2,702 Reviews

2,702 Reviews of Williamson Cadillac - Service Center

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November 14, 2019

Loyalty Have been a long time customer and hope to Continue my association with sales and service Had reason to use road service recently and it was outst More

by JZALDIVARCSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yusleidy Sanchez
Nov 19, 2019 -

Williamson Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 14, 2019

Could have been better I had always heard such wonderful things about the service dept but upon my first service arrival it wasn’t exactly smooth sailing. Long line to get More

by SGreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alecia
Nov 19, 2019 -

Williamson Cadillac responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2019

Two years of trips to the Service department I will be consulting an attorney regarding lemon Law concerning my Encore. 30 days is entirely too long to keep a vehicle and no repairs on the other More

by Claynepowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike in Service is the only reason you have a 4
Nov 18, 2019 -

Williamson Cadillac responded

Hello, we are unable to locate you in our records under this name - please contact me directly as soon as you can so that I may address this issue. Thank you, Jeff Rogers - jrogers@wagmiami.com

November 13, 2019

Oil change I always take my car to Williamson Cadillac/Buick for the service. But every time I go I have to wait over four hours to get my car back. More

by MARIACOTO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 14, 2019 -

Williamson Cadillac responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2019

Very poor quality of services I made an appointment for my first services it was my first time also there, they indicated that the person on express services will take care she was More

by AMCARABEO10
Recommend Dealer
No
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Nov 14, 2019 -

Williamson Cadillac responded

Thank you for sharing the details of your experience with us. At Williamson Cadillac Buick GMC we pride ourselves on providing top-notch service, and you are no exception. Please contact me at your earliest convenience so we can work on a solution together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 12, 2019

Great service Great customer service and attention to the customer. They listen to your concerns and fix the problem. I'm not just a GMC buyer but a Williamson cust More

by AL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2019

what a great place to visit I had my oil change service was great staff was great timing was good I am a satisfy customers and will let other know about the great servixe More

by ISSACHOLMES532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy (Storm) Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Alvarez, David Belalcazar
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2019

Always first class! As always, my experience with Williamson Cadillac is always first class. From the greeters to the service writers to the sales staff, all are courteou More

by AZIAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 06, 2019

Wonderful Williamson Wonderful, fast warranty service. I was thrilled that I could bring my Chevrolet Silverado to Williamson for the GM recall. Thank you to Carol and Ed More

by HWOOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Nov 12, 2019 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Fantastic,Great ,always nice!!! Because it's true. Every time I come the service is fantastic. The employee are always friendly. I tell all my family about the way we are treated. More

by DYANNEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2019 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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