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Williamson Cadillac - Service Center

Miami, FL

4.7
2,704 Reviews

2,704 Reviews of Williamson Cadillac - Service Center

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January 26, 2020

My car was in shop for a 5 weeks, then 4days later it went in for same thing and was there for 4 weeks. Picked it up on Saturday and on Friday I had to leave it AGAIN. NOT AT ALL HAPPY More

by S947LAMOUR
Recommend Dealer
No
Employees Worked With
Mike Mckennon
Jan 27, 2020 -

Williamson Cadillac responded

Thank you for sharing details of your experience with us. We pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2020

Excellent From the gentleman that met me at drive area, the sales man Mr. Peoples to the service writer, everyone was very courteous and helpful. The service wa More

by GARYW0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Williamson Cadillac responded

Thank you for the great review, Gary. Please come visit us if you need anything else, be it service or sales! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 25, 2020

Williamson Cadillac is an outstanding dealership. Williamson Cadillac treats all of their customers like family - the kind of family you choose. Everyone I have come in contact with at this dealersh More

by BETTEBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson - an incredible asset to the dealership!!!
Jan 27, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 23, 2020

Had appointment for 11:30 for service check. It was supposed to be fast track but the car wasn’t ready till 3:30, this is unacceptable. More

by DAIQUIRI5
Recommend Dealer
No
Employees Worked With
Edie
Jan 23, 2020 -

Williamson Cadillac responded

Thank you for alerting us to your experience. I would appreciate the opportunity to hear more and hopefully resolve your concerns. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 23, 2020

Good service and 100% satisfactory good costomer service recommendations every people and family the best dealers of Cadillac in south Florida the best team in Williamson Cadillac More

by ISAACDIAZ2501
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2020

Efficient and professional, as usual As always, pleasant, efficient and professional service from Skip Moosang. Did what I needed, charged a reasonable price and got me back out in a coup More

by V-Wagon12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 22, 2020 -

Williamson Cadillac responded

We can't thank you enough for your repeat business! Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2020

I am very happy with you since 2013 , I am completely happy with your service department with Richard and Eddie,I am very satisfied with there workmanship More

by malcolmwagner
Recommend Dealer
Yes
Employees Worked With
Richard Loero ,Eduardo Garcia ,
Jan 22, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2020

Carmen waa my advisor and she help me to get in and out without and appt, she was soo helpful, look forward to going back with my other caddy, was my first there and i even enjoyed the little snacks that w More

by Mr. Courtney
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen
Jan 22, 2020 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2020

Only trust them and no one else for my car. Since I purchased my CTS, Williamson has taken exceptional care with it.Job well done. More

by quartinw
Recommend Dealer
Yes
Employees Worked With
Skip and John
Jan 22, 2020 -

Williamson Cadillac responded

Thanks for your kind words! We really appreciate you choosing our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2020

Richard in the service dept has always provided excellent service. Makes your experience pleasurable. The speed of taking care of you and if necessary al More

by gvine
Recommend Dealer
Yes
Employees Worked With
Richard L
Jan 22, 2020 -

Williamson Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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