Williamson Cadillac - Service Center

Muy contenta de estar con ustedes buenos servicios y gracias a Carlos por ayudarme siempre en todo para mi es muy especial dios lo bendiga gracias a Carlos por ayudarme siempre en todo para mi es muy especial dios lo bendiga More

I was extremely disappointed by the way I was treated each time Had to bring my car back because it wasnt fixed the first time. I was asked questions that made me feel like I started driving a week ago o each time Had to bring my car back because it wasnt fixed the first time. I was asked questions that made me feel like I started driving a week ago or lime if I didnt know what I was talking about. The worse part is how progressively worse the experiencE got. Finally the third time when I picked up my car it was returned with every seat and all the rugs full of grease. It was as if the mechanics hopped in my car to go to lunch. I figured that much as I found napking and a half empty come bottle in car and I really see no reason why There would be grease on the back seat and the rug in the back. Not even the guy who delivers the car had enough sense or care enough to bring it up to someone before delivering my car. When I complained they called Fede who I previously spoke to. After waiting 15 mins for him he didnt even bother to apologize for what his employees did. He basicly told me he’ll have it cleaned. Could’ve atleast offered a complete detailing. I had to call him back and demand it as I atleast deserved that for the inconvenience of wasting my time going to pick up my car and waste my Saturday morning needless to say having to go back out during this pandemic. I’m giving you 1 star basicly because I do have to say the guys in the car loaner dept. are always very courteous. More

Everyone is very professional, work is done quickly and helpful. Job is done in the time allotted and if needed a loaner car is provided helpful. Job is done in the time allotted and if needed a loaner car is provided More

Very efficient and on time. Showroom and service area very clean. Always deliver vehicle before promised.would very much recommend this dealership to anyone looking for a car. very clean. Always deliver vehicle before promised.would very much recommend this dealership to anyone looking for a car. More

Everyone at this dealership is very friendly and makes you feel special. Love the croquettes, finger sandwiches, pastelitos offered while you wait. Best service ever! you feel special. Love the croquettes, finger sandwiches, pastelitos offered while you wait. Best service ever! More

Excellent service department.. very professional staff.. They make you feel good ,everyone is very kind,they treat you with great courtesy..there is no other dealer and service department with as much exper They make you feel good ,everyone is very kind,they treat you with great courtesy..there is no other dealer and service department with as much experience as Williamson Cadillac... I guarantee it.. thanks More

Over 1 hour for oil change. More than 25 min to deliver the car. Car could not be found . waiting area excellent. Bathroom door still broken the car. Car could not be found . waiting area excellent. Bathroom door still broken More

This was my first experience with the service department and I have to say it won’t be my last. Carmen was fantastic and assisted me with all my concerns. Service Manager Juan Santos is exceptional at what and I have to say it won’t be my last. Carmen was fantastic and assisted me with all my concerns. Service Manager Juan Santos is exceptional at what he does and even called me personally to discuss an issue I had. All around the best service I have ever had at any car dealership. More

Purchased a used Cadillac from someone, took it in to get it check and start my own history for the car and they were amazing ! From the time I pulled in until they called to tell me the work was completed! it check and start my own history for the car and they were amazing ! From the time I pulled in until they called to tell me the work was completed! Car runs great and they didn’t kill my purse!! Tony Martinez put my mind at ease, being Such a great and knowledgeable service advisor. I feel like part of the Williamson family !! More

Atención 5 estrellas cómo si fuera mi familia tengo un GMC en la esquina de mi casa pero nada qué ver prefiero viajar 7 millas créanme no se van arrepentir nunca me avían tratado con tanta amabilidad desp GMC en la esquina de mi casa pero nada qué ver prefiero viajar 7 millas créanme no se van arrepentir nunca me avían tratado con tanta amabilidad después que vine de NY Gracias muchas GRACIAS. More