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Williamson Cadillac - Service Center

Miami, FL

4.7
2,707 Reviews

2,707 Reviews of Williamson Cadillac - Service Center

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June 18, 2020

The service was excellent and Alfonso was very helpful and help me with all my needs. Will definitely recommend Williamson service to all of my family More

by Ejcastro1946
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jun 19, 2020 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 18, 2020

My visit to Williamson was excellent. Mickey at the service center delivers with excellence and professionalism. My visit was quick and pleasant. The waiting area was clean and filled with goodies. Thi More

by Mercy
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Jun 19, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 18, 2020

The waiting is always 3 or 4 hours, too much. I got there at 10.40 am, the appointment was at 11 am .... I was there until 2 pm. Last time was the same thing, at that time, I wait for 5 hours and the reason More

by BELKYS
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
Jun 19, 2020 -

Williamson Cadillac responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2020

Great service from sales when I purchased to the 5 years of excellent service. Will drive many miles to know this dealership will always treat a customer as they are a friend. More

by Jer
Recommend Dealer
Yes
Employees Worked With
Mike McKinsey
Jun 18, 2020 -

Williamson Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2020

VIP service was great. I was hospitalized and could not drive at that time. Williamson took care of the service needs and delivered my SUV to my home. More

by brianwi0
Recommend Dealer
Yes
Employees Worked With
Alphonso - 5 stars
Jul 08, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2020

Best customer service. Especially my service provider, Richard. Always responds in a timely manner and the service is affordable. Everyone is very accommodating and helpful. 🐝😁 More

by Antonia
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Williamson Cadillac responded

Hi Antonia and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Richard is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2020

My service tech Mike McKessum always takes great care of me and I maintain a great friendship with my salesman Jermaine Chambers! They’re the reasons I drive from Ft Lauderdale to South Miami for service. More

by MILES8038
Recommend Dealer
Yes
Employees Worked With
Mike McKessum
Jun 16, 2020 -

Williamson Cadillac responded

Thank you for your great review, Miles! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 14, 2020

Luis is the best! He was super attentive and a gentleman to the max. The rest of the staff is also grey. They are well prepared for social distancing. More

by juliakefalinos
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Williamson Cadillac responded

Thank you so much for this wonderful feedback, Julia! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2020

Excellent assistance from Angel Gonzalez and Manny, from Roadside assistance. I called Angel and he immediately connected me with Manny who came to help him promptly. Thank you! Eleni More

by SIGALA
Recommend Dealer
Yes
Employees Worked With
Roadside Manny, Angel Gonzalez
Jun 15, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 13, 2020

I have been leasing a Cadilac Escalade with this company for more than 10 years and the service is amazing.All department are excellent and good. More

by Avis Capote.
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie DeArmas
Jun 16, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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