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Williamson Cadillac - Service Center

Miami, FL

4.7
2,709 Reviews

2,709 Reviews of Williamson Cadillac - Service Center

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June 29, 2020

Very poor follow-up absolutely the worst experience with a dealership ever. Had to take the car in for service and did not get a response for 24 hours we needed to call and follow up every time More

by ACUNA2048
Recommend Dealer
No
Employees Worked With
Juan Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Williamson Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 29, 2020

Excellent service. Very professional and quick. My car is in perfect conditions.. great service personal . Very nice and clean facility. All amenities needed to wait happily More

by Hgenriquez
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Williamson Cadillac responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Cadillac's Service Department. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

He has taken very good care of me for many years , I can always get a hold of him .he is very reliable, I would recommend his services to anyone. More

by GARCIALE1
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Jun 29, 2020 -

Williamson Cadillac responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Working with Richard Loero in service department. I’ve brought Cadillac back to service a few more things and I was easily able to set up an appointment with a loaner. Overall experience is great and part More

by Bjmartinez
Recommend Dealer
Yes
Employees Worked With
Robert Loero
Jun 29, 2020 -

Williamson Cadillac responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Our second of our 3 cars bought from Williamsom and services last week.June 25 2 Cadillac and one Buick. Great dealership and excellent services More

by pcanciosr.
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jun 29, 2020 -

Williamson Cadillac responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Mike McKesson in service is be of reasons I would buy again at Williamson he is old school, straight shooter! Reason to buy here alone! More

by RICHARD.REED
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Jun 29, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

In the service department the assistant Tony Martínez has an excellent deal with him and the service to the perfect ones and for this reason I recommend this department as the best More

by rickus68
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Excellent customer service and provide information during waiting time. Great idea to have the free coffee machine and free bottle of water. Thank you and see you soon. More

by musietrn
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Eddie DeArmas
Jun 29, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Everyone very friendly but profesional, courteous , work done in a timely manner was kept informed of progress. very satisfied with the dealer and the team More

by KAYLAMIR
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Jun 29, 2020 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Upon the third time bringing our car in for service on the ac of our buick, our last visit as well as previous visits was respectful. Mr. Carlos Gamarra always showed kindness, respect and concern. He More

by JAMESANDSHAR
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jun 29, 2020 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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