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Williamson Cadillac - Service Center

Miami, FL

4.7
2,711 Reviews

2,711 Reviews of Williamson Cadillac - Service Center

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July 24, 2020

Richard went above and beyond with keeping us informed on the status of our car. From the moment we spoke to him he was always friendly and professional. Thank for for all your help!! More

by FAMILYCABAL
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Williamson Cadillac responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Richard is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2020

Mike McKesson is very thorough and professional. He made sure to get my issues fixed and to order the un stocked parts. I will be back. More

by Roberto Castellón
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Jul 27, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2020

Great customer services. Good organization on waiting area. Coffee and snacks available. Excelent communication during test. Complete explanation about the service after finish the work. More

by andrea
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Jul 27, 2020 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2020

Had an unexpected problem. Drove straight to the dealership and got seen by my service advisor, Skip Moosang, immediately. Problem fixed. Excellent service, as usual. More

by V-Wagon12
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Jul 27, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 22, 2020

I’ve been going to this dealership for over 20 yrs. My old service manager Mario retired, just not the same service as before. I think Mario must have spoiled me More

by tburke3
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
Jul 23, 2020 -

Williamson Cadillac responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 22, 2020

The service is great I have been going to Williamson for 12 years. I liked service set up better before. Skip was my service advisor and miss working with him More

by KATHYEVERGLADES
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 22, 2020

Great service, got in and out quickly. Left car and came back to pick up. Will service both my car and my wifes at Williamson. More

by Fernandez9770@comcast.net
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
Jul 23, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2020

Everything was Good. As always. Atención and also snacks and beverages. So I did. Save my time, going aroun looking for a place for lunch. More

by Rosa
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2020

Alfonso is the super duper hero of service! Great service and people skills. He gets 5⭐️⭐️⭐️⭐️⭐️. I recommend you speak with him for your service needs. More

by Karenammons
Recommend Dealer
Yes
Employees Worked With
Alfonso service department
Jul 22, 2020 -

Williamson Cadillac responded

Thank you for your great review, Karen! We're glad to have Alfonso on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 19, 2020

Outstanding customer service, very polite, knowledgeable and professional. Took care my vehicle very quickly and made all necessary repairs. My service advisor Carlos went above and beyond my expectations. More

by Frank
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 20, 2020 -

Williamson Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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