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Williamson Cadillac - Service Center

Miami, FL

4.7
2,711 Reviews

2,711 Reviews of Williamson Cadillac - Service Center

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August 19, 2020

Best service department in Florida!!!!! Stand up guys! Carlos is very honest, quick to respond and hardworking. He should be the service director! Will be back for all my service. More

by Arthur Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Mickey Barrios
Aug 21, 2020 -

Williamson Cadillac responded

Thank you for putting your trust in Williamson Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Super nice experience every time we go for a service service adviser are really friendly this time was Carmen she was excellent and super friendly More

by Pattyjose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Williamson Cadillac responded

Patty, thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Skip is terrific and he makes sure that I’m pleased and updated on my repair. He even made sure that I got my coffee fix lol. More

by zinnman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 21, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Terrible experience. Nothing was repaired! They ruined our tinted windows and left dashboard hanging out ( I have pictures to show) car wasn’t even washed. More

by MAYRASELLS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Williamson Cadillac responded

We are sorry to hear of your experience on your recent visit to our service department. We were unaware you had just had the windows tinted when we lowered the door glass. Our offer to replace the tint for you at our expense still stands.

August 17, 2020

Make good work and friendly people,good organize activities,area clean all good work and all clean and helping each other and comunication nice job keep it like that love it More

by QUINONEZMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 19, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2020

I have taken my GMC AT4 for service multiple times and it has been a great experience from drop off to pick up each time. More

by GENO872
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Aug 14, 2020 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jeff Rogers - jrogers@wagmiami.com

August 13, 2020

Hands down the best customer service!! Always a pleasure!! The entire process of having to come in for service is amazing..The drop off, the customer service department, the rental car and even the More

by Escalade Family
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2020

I’m always greeted whenever I have my Buick Enclave in for service at the dealership and service department is the very best in Miami More

by william23faze
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Aug 13, 2020 -

Williamson Cadillac responded

Hi William and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2020

I am very impressed with Williamson Cadillac! From Robert Garcia in sales to Mike in the Service Dept, everything was perfect! I will definitely recommend this dealership to everyone that I know in the marke More

by ValerieF
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Service Dept- 5 STARS!
Aug 14, 2020 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 11, 2020

Received excellent customer service from Carmen Alicea in Express Service! Was able to exceed my expectations with the quick turn around time so I can get in my way! Thanks again Mrs. Alicea More

by Alberto Santos
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Williamson Cadillac responded

Hi Alberto and thanks for the great feedback! We're very happy that Carmen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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