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Williamson Cadillac - Service Center

Miami, FL

4.7
2,711 Reviews

2,711 Reviews of Williamson Cadillac - Service Center

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September 01, 2020

I’ve been a customer of Williamson Cadillac for over 25 years - simply the best service in Miami and will hopefully remain a customer for many years more. More

by JOSEHOCKEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Roberts, Skip Moosang
Sep 03, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Excellent service, Skip was excellent, as usual, very knowledgeable and helpful, kept me informed of the progress of my repair, will continue my business with Williamson More

by AABMD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 03, 2020 -

Williamson Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

The person who made my appointment was very nice and gave me some choices. Great service advisor, Eric Fernandez. Great area for rest, My vehicle was return clean. More

by Orlando Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Host in the parking. Great service
Sep 01, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

Erik and Rolando are extremely professional and thoroughly explained the problem with my Yukon. Very pleased with my service experience. I will continue to bring my truck in for service at williams More

by fivestarbaseballcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

I have been going to Williamson for over 14 years, and bought my last Cadillac there. I have been very pleased with the customer service areas and amenities, and with my service agent, Mike McKesson--he's More

by DJT_JD4SOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Sep 01, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2020

I think it’s a very nice gesture that when your car needs to stay in service , the dealership loans you a loner Car. I find this very important More

by sblate61749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2020

Alfonso Robleto was my service advisor on this visit and he is an impecable employee. When i arrived he walked with me to my vehicle so that he could better understand what issue my vehicle was having. I ha More

by Albert Zorrilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Aug 26, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2020

Always have a very good experience when it comes to the service department at Williamson. Richard is always attentive and informative of what I need for my car to always run perfectly. More

by Vvalle916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2020

Awesome service thank u my car drives great and had a great price and service love Williamson they are the best all around can’t ask for more More

by MICKBEA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Aug 26, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2020

Always feels like your with family when visiting this dealership. Mickey who helped me out was absolutely great! The process was quick, smooth and easy! More

by mylenagonzalez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Aug 28, 2020 -

Williamson Cadillac responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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