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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews

3,170 Reviews of Williamson Cadillac - Service Center

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February 20, 2022

With appt made several days in advance waited for 2 hrs for my car to be taken from the line into shop area, while cars that arrived later went ahead of mine. More

by MILA0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Williamson Cadillac responded

MILA0505, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2022

It was a very rewarding experience. The environment and the staff made you feel extremely confortable and confident. More

by aurelio1648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Feb 23, 2022 -

Williamson Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2022

Very professional and great customer care get the job done right the first time around. More

by othona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Roberts
Feb 23, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 18, 2022

Awesome customer service, went in without a appointment and I was out in less than one hour More

by abecasteleiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Feb 18, 2022 -

abecasteleiro responded

Excellent customer service

February 18, 2022

Arrive there without an appoitment and they evething possible to serve my vehicle. Excellent job. Very professional. More

by angeland64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Alfonso Robleto
Feb 23, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 18, 2022

Have been very pleased with ther service and treatment. Respectful an putting customer satisfaction first. More

by PEREZ5392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 18, 2022

Great and fast customer service. I came after work and it took less than 40 minutes. Thank you!!! More

by Yeneisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Feb 23, 2022 -

Williamson Cadillac responded

Yeneisy , thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 17, 2022

Este diler es el mejor, El agente que nos atendió Alberto Fernández es bien capacitado en su trabajo, amable y educado. Tiene pleno conocimiento del trabajo que realiza y por eso nos sentimos bien co More

by ELSAZERQUERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernández agente de leasse
Feb 18, 2022 -

Williamson Cadillac responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

February 17, 2022

Very good customer service! They had a loaner vehicle ready for me & informed me when service was completed. Thank you! More

by tmoneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Williamson Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 17, 2022

Very satisfied with the service? Oil change & replacement of recalled parts, performed by Williamson Cadillac. More

by eolo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
Feb 22, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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