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Williamson Cadillac - Service Center

Miami, FL

4.7
3,151 Reviews

3,151 Reviews of Williamson Cadillac - Service Center

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April 06, 2022

Excellent service, but charges are ridiculously high. $700 for rear calipers that typically cost $150 plus labor. More

by rlmcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike - very nice
Apr 08, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2022

I appreciate the service advisors willing to be helpful. As well as the thoughtful water and snacks you have on hand while I wait. More

by elajevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 08, 2022 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2022

Exelent service advisor fast and friendly staff courteous and efficient staff delivering a clean car after the service More

by MANUELTAMARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 05, 2022

Excellent service. It was fast, and during the short waiting time, I felt comfortable I’m very happy with willianson More

by MILLYNMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 05, 2022

excellent service, very fast, with a lot of help from the agent, in a minimum time More

by amorales4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Apr 07, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 02, 2022

Serviceman Manny was great! !! Everyone was and always greet and treat all with respect. They all have terrific sense of humor and are very professional and proficient at their c More

by MAUDIE_C@ICLOUD.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gairy (Storm) Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios, Skip Moosang
Apr 05, 2022 -

Williamson Cadillac responded

We really appreciate your feedback, Maudie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 02, 2022

Take too much time. When you do service on your car, they don’t clean it and they leave your cars with grease. They left our car without the night light sensor. They sai More

by AORTEGA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Williamson Cadillac responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 01, 2022

Toni martinez is the best in service department and the dealership is very good aallwys More

by Eltiticuba12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 01, 2022

Mike Macassin is such a great advisor that I have spent more money on my 2006 H3 than it’s worth at this moment in the last 2 months. Great service & terrific sense of humor from the “service adviser of th More

by lafrancebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Macassin
Apr 05, 2022 -

Williamson Cadillac responded

Bert, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for Williamson Cadillac and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 01, 2022

Skip Moosang made great effort to get my vehicle repaired within a timely manner. I was going on a planned trip when my check engine light came on. Skip diagnosed and got the job done efficiently. More

by sjchri25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Apr 05, 2022 -

Williamson Cadillac responded

Thanks for the great feedback! We're very happy that Skip was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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