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Williamson Cadillac - Service Center

Miami, FL

4.7
3,146 Reviews

3,146 Reviews of Williamson Cadillac - Service Center

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April 18, 2022

Alfonso is very kind and great costumer service, always willing tp help. Very helpful. Known him for a couple of urs More

by Mgarcoagranados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 20, 2022 -

Williamson Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 17, 2022

Best dealer in south Florida Williamson Cadillac special thank to Alfonso robleto very good service More

by ALFREDO LlANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 19, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 17, 2022

Very disappointed with the service And the ability to finish and deliver the automobile fast More

by FABIO.LAGORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

Williamson Cadillac GMC always does a great job of servicing all my vehicles. No other dealer in South Florida comes close. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Apr 18, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 15, 2022

Fast and friendly service! Comfortable yet professional atmosphere and amenities. Ill be back for my next service More

by tbiesanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Apr 19, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 15, 2022

Excellent service Rep. Mr Martinez kept me apprised of the repair cost and time. He apologized numerous times for the delay in receiving the necessary part. That was not hi More

by martinez4026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklyn Sosa
Apr 15, 2022 -

martinez4026 responded

I would and have recommended friends and famiky to Williamson Cadillac and will continue to do so.

April 14, 2022

Mike McKesson is great but the mechanics leave something to be desired. After having my brake calipers replaced I barely got home because brake fluid was pouring out of the replaced brakes. I was in the aut More

by CANES1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Apr 18, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Apr 19, 2022 -

CANES1222 responded

Do you want to give me your phone number Mr. Rogers?

April 13, 2022

Great A little busy tho washed my car and my 91 year old husband said everyone was very nice. Will be back. Joyce kelly Morris More

by JkMorris Ent.
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Apr 14, 2022 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 13, 2022

After two weeks in service, the check engine still on. Oil change they said was changed but the dash still showing needs to be change. Almost 80 or more miles running, I wonder why? And not enough a line More

by Zuleyra Pardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Apr 15, 2022 -

Williamson Cadillac responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 13, 2022

Great Service experience with Service writer Mike Mccassen, always making sure That I was comfortable in the waiting lounge and by the way the coffee and pastelitos are excellent. Thank you ! More

by JUANER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mccassen
Apr 15, 2022 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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