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Williamson Cadillac - Service Center

Miami, FL

4.7
3,131 Reviews

3,131 Reviews of Williamson Cadillac - Service Center

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May 27, 2022

I’ve been with Williamson Cadillac since 2017. I’m on my 3rd lease. For this last service, I requested the compline transportation, thinking it would be less complicated. But I was disappointed More

by fbatis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mackesson
Jun 01, 2022 -

Williamson Cadillac responded

Thank you for taking the time to share your recent experience at Williamson Cadillac. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 26, 2022

Prompt service, , Tony like always very pleasant and great personality. Thanks for the quick car wash More

by AGPAEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 26, 2022

Carlos was very helpful and responsive to our calls and questions. We were also thankful to have a loaner car while our car was being repaired. More

by jwheelehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Carlos Gomara
May 26, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2022

It took 14 days to replace a key, they charge me $750, they did not fix the windshield wiper, I had to pay the first week of car rental because they did not have a service car available and the rep Erik w More

by Mlulucanarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2022

Good and prompt service. The staff is pleasant, attentive and gives you detailed information about the required service. More

by JOHNKA
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2022

El Sr q me recibió y tramito todo fue muy amable. Pero la espera fue larga. More

by BCAIROBATHTRENDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
May 26, 2022 -

Williamson Cadillac responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 25, 2022

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
May 26, 2022 -

Williamson Cadillac responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 23, 2022

The bathroom and waiting area were both dirty. The drop off and pickup process was not clear or organized, so the service took longer than necessary. The staff was friendly, so I am giving them th More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember his name
May 25, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 23, 2022

Excelente atención y muy rápido todo el proceso no se demoro ni 30 minutos muchas gracias y principalmente al señor Alfonso 👍 More

by ELMISLEYVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
May 25, 2022 -

Williamson Cadillac responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 22, 2022

Always gave excellent service and professional attention that’s I m a customer in your facility More

by TEOBALDOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
May 24, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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