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Williamson Cadillac - Service Center

Miami, FL

4.7
3,129 Reviews

3,129 Reviews of Williamson Cadillac - Service Center

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July 06, 2022

Service advisor (Mike)and Service Manager (Rolando) are awesome thanks to you guys my Cadillac ct6 is back to life I really appreciate what y’all have done for me couldn’t have done a better job thanks aga More

by FrankQuiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jul 08, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 06, 2022

Excelente servicio. El personal fue muy cortes y eficiente. Estoy muy agradecido y continuaré llevando mi carro. More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Williamson Cadillac responded

Muchas gracias! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 05, 2022

They did not put air in my tires and I question if they rotated them as the air was the same as I had when I got the oil change. I did not go back as I was going on a trip. More

by ISAPINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 07, 2022 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 05, 2022

Skip always does a great job. I wish the service was free like it has been in the past. It is part of why I buy caddy. More

by LISA.BLUM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 07, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 03, 2022

Excelente servicio y muy profesionales se la atención al cliente . Estoy satisfecho con el servicio More

by Playacuba210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 06, 2022 -

Williamson Cadillac responded

Muchas gracias! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 01, 2022

Have bought 5 Cadillac from Williamson Mike McKesson has been my service advisor at least for the last 3 and I very pleased with his advice More

by URETE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Jul 06, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 01, 2022

Great customer service . All employees was very nice and respectable and knowledgeable and professional I'm looking forward to bring my car there to be serviced More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 06, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2022

Professional and friendly service with an informed and courteous service manager who assist med and answered my questions More

by TVGAMMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 01, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2022

Needs more mechanics on service departments It took over a week just to see my vehicle And another 4 days to get the party in My vehicle was washed before I turned it in got it back extremely dirty Not very More

by LUISBLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 29, 2022

At Williamson you are always treated like family and repairs are done quickly and efficiently. Very professional atmosphere More

by russell.m.irvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Jun 29, 2022 -

russell.m.irvine responded

Thank you for your professionalism and your communication. I purchase and service all my family vehicles at Williamson. Thank you Juan Santos and Skip Moosang

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