Williamson Cadillac - Service Center

Great Customer Service, service advisor and staff were great to work with. Excellent experience like expected from Cadillac. great to work with. Excellent experience like expected from Cadillac. More

Extremely good and prompt service. The technician was very knowledgeable and cordial. I’m very satisfied. The technician was very knowledgeable and cordial. I’m very satisfied. More

The process was very professional and streamlined. I was treated with courtesy and respect. I was kept in the loop about the process. I was treated with courtesy and respect. I was kept in the loop about the process. More

I waited from 12:30 pm to 3:00 pm which I think is a little too much when you have an appointment for your service. little too much when you have an appointment for your service. More

The drop off of the vehicle was excellent but to be picked up and checked out was terrible. It took an hour and a half. picked up and checked out was terrible. It took an hour and a half. More

Horrible service. Never fix issues and then they don’t follow up or call u to give you updates. Worst dealer ever Never fix issues and then they don’t follow up or call u to give you updates. Worst dealer ever More

Carlitos gomara is very attentive and a professional advisor. My experience was easy and smooth. advisor. My experience was easy and smooth. More

Sadly the service took longer than promised and the response was not satisfactory. Not sure if I will return. response was not satisfactory. Not sure if I will return. More

It is extremely responsive to customers needs especially when emergent. It’s a nice touch that coffee is available while waiting. I am especially happy with Yorny Fundora who, in spite of being “only a sal when emergent. It’s a nice touch that coffee is available while waiting. I am especially happy with Yorny Fundora who, in spite of being “only a salesman“ has become a facilitator of whatever is needed by our family and especially by my late husband. Just yesterday he came through replacing a tire that was completely shredded and ruined a whole day. I gave this dealership five stars. . Unreservedly Pepi Granat Cuadrado More

Fast and accurate. Stayed in communication on the details. Great customer service. Fixed items not known that were not functioning which was great Stayed in communication on the details. Great customer service. Fixed items not known that were not functioning which was great More