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Williamson Cadillac - Service Center

Miami, FL

4.7
3,126 Reviews

3,127 Reviews of Williamson Cadillac - Service Center

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August 04, 2022

Still haven't fixed hard shift on transmission taken numerous times warranty is about to run out very disappointed More

by Juan Dominguez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2022

The service was great! They were able to give me an appointment to meet my needs! Thank you More

by Mariag31313
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2022

I had the car checked and got an estimate. The estimate was verbal. I asked for a copy since I paid for it. Was not available and was promised an email. Still waiting. More

by jcoloma
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Aug 02, 2022 -

jcoloma responded

Spoke to Carlos and he explained that estimates are delivered verbally and handwritten. Was not aware of that so I apologize.

August 02, 2022

Muy buen servicio y muy profesional el carro a quedado muy bien y estoy muy contento More

by HBARRETO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 04, 2022 -

Williamson Cadillac responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 01, 2022

I had an ongoing problem with my trunk it took three times but they finally got it right. For other repairs like my air conditioning they did it right the first time. Rolando and John were very accommod More

by RSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Williamson Cadillac responded

Thank you for the great feedback, RSR! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 31, 2022

The Best experience ever with dealership. They made me feel like a VIP. They Came to my rescue when my car would not start quickly and then escorted me to make sure I arrived safely to d More

by nyurcainmiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 02, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 31, 2022

Always friendly. Great waiting area with yummy treats. Good location, you can walk to Target or Whole Foods while you wait. More

by Dmorandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Aug 02, 2022 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2022

I am very Satisfied with the Service given to my caddy and the Service Advosors at Williamson Cadillac More

by VICKIA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 02, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 28, 2022

Everything was amazing i really liked the service , everything was very fast and very professional! More

by ROMELIOALMANZA
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 27, 2022

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by Bajadlo jsksksl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Williamson Cadillac responded

Thank you for this review. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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