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Williamson Cadillac - Service Center

Miami, FL

4.7
3,121 Reviews

3,122 Reviews of Williamson Cadillac - Service Center

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September 07, 2022

I have taken my car for 2 separate issues 2 times each. The first time the alignment was “fixed”. The car was exactly the same when i picked it up. Went back then it was really fixed. This was a 2 week pro More

by TERESITAGOMEZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yair
Sep 09, 2022 -

Williamson Cadillac responded

TERESITAGOMEZ07, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Williamson Cadillac does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 05, 2022

My advisor, Skip, has been incredibly helpful in any issues we have had with GM vehicles. Second to non in customer service. More

by RICARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 07, 2022 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 05, 2022

Mike M in service and Luis C from sales have always been stellar, professional and courteous! Highly recommended. More

by rickyp35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike M (service dept)
Sep 07, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 05, 2022

The issue I brought the car in for , continued to occur. the car is in Gainesville and will have to take it to a Cadillac dealer up there More

by hnr400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Williamson Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2022

The staff is courteous, very attentive and take excellent care of my car every time. More

by TLEWIS110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2022

Is the best! The service is great! Everyone is pleasant and wonderful to deal with. More

by MARYLENV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
Sep 07, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2022

Eric was very helpful in the service dept. Very satisfied, we will be using Williamson from now on More

by chernandez0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2022

Very professional and great service, my adviser Erik was very helpful,, courteous and professional. Highly recommend this dealer More

by ESTHERG32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Sep 07, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2022

Good service no complaints highly recommend will continue to bring vehicle to them to service More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 07, 2022 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2022

The service agent was great. How we the prices, getting into the facility and the time waited for an oil change was absurd. Paid a ridiculous amount for a mere oil change that ot More

by dtamador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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