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Williamson Cadillac - Service Center

Miami, FL

4.7
3,117 Reviews
Call Service Center (305) 670-7100

3,117 Reviews of Williamson Cadillac - Service Center

Sort by
September 17, 2022

Generally quick and easy to get a oil change and our service manager Tony is always on it. More

by GONFISHINV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Williamson Cadillac responded

GONFISHINV, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 16, 2022

Fantastic communication during the entire service process. John Varela was ver professional and considerate of our time More

by Betancourtc1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2022

I took my xt5 there I was very pleased with the service that they provided. Customer service was excellent and also service was done on time. I will definitely go back in the near future. More

by jersly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Sep 15, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2022

Ask for Ron Peeples as your sales agent, dealt with him for 30+years. Ask for Tony as your service advisor, eventually you will need an oil change, EXCELLENT SERVICE FROM HIM!!! 😄 More

by MLS0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Peeples
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Sep 19, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 14, 2022

Clean, comfortable, and quick service. Arrived at 11 am and was out in less than one hour. More

by MALENAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2022

Everyone is very professional and forthright about the cost and time for service. Mike is especially knowledgeable. More

by ECOMMISH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike V.
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Sep 15, 2022 -

Williamson Cadillac responded

Thank you so much for the wonderful compliments! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2022

Quick and easy it took approx 45 minutes to get my oil changed car washed and vacumed More

by Oonuryoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Sep 15, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2022

Very unprofessional advisers. shame have appointments 1:00 o’clock.over two hours to change oil.no communication More

by NKRAK96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forgot name off advisor
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Sep 15, 2022 -

Williamson Cadillac responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 15, 2022 -

NKRAK96 responded

My number is 3054962435

September 13, 2022

Yair the customer service he is the MAN excellent customer service.Professional,prompt and courteous More

by Marcris@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yair
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Sep 15, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 12, 2022

Excellent service. Customer service as well as car service . Professional employees. Dolores Junco Cadillacs 2012 More

by SEA0897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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