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Williamson Cadillac - Service Center

Miami, FL

4.7
3,109 Reviews
Call Service Center (305) 670-7100

3,109 Reviews of Williamson Cadillac - Service Center

Sort by
January 14, 2023

Everything was great and as expected. .No problems what so ever. Outstanding job .Have a great day More

by AKARINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2023

Great service. Service advisor Tony Martinez is width to work with. Got is back on the road. More

by timeflir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2023

Great personnel staff take their time ti answer my concerns and educate me as to what I’m going to need. More

by DGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Williamson Cadillac responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2023

Richard in the service department was excellent and kept me informed on the status of my GMC. Sorry wheels would not fix it! More

by MaureenMaureen.schoolcraftrussell
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Williamson Cadillac responded

Maureen, thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2023

Y m always going to be there excelente service . Also good service on loaners . Thanks More

by CARLOSC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaír
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Jan 13, 2023 -

Williamson Cadillac responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2023

waited ALL DAY for battery. missed appointments! over-priced. quite disappointed. am owed credit $750.00! call 786 201 1415 More

by rhfreer
Service Time
Recommend Dealer
No
Employees Worked With
schmuck
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Jan 10, 2023 -

Williamson Cadillac responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Jan 11, 2023 -

rhfreer responded

We appreciate this gesture.

January 07, 2023

It is aways an excellent service experience at Williamson, everyone is very customer oriented - thank you! More

by SUSANM645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Skip Moosang
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Jan 10, 2023 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2023

I had an appointment to make sure my car was ok i needed an oil change and to check my tires and break excellent service More

by V_CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Williamson Cadillac responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Williamson Cadillac. If there is anything more that I can do, please come back and see me again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2023

The attention by the staff is great. The snacks & beverages provided by the dealership is a great idea & I often mention it when I speak to others. As for the maintenance staff, they get More

by Juanen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2023

I did this survey already. Why do I need to do it again. This is aggravating More

by FERTILIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Williamson Cadillac responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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