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Williamson Cadillac - Service Center

Miami, FL

4.7
3,109 Reviews
Call Service Center (305) 670-7100

3,109 Reviews of Williamson Cadillac - Service Center

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January 22, 2023

Best service department in all miami, great team. thank you for the help .I recommend this dealer 300% More

by Willy09.wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
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Jan 24, 2023 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2023

Very good and professional ; friendly service advisor highly recommended to friends and family . Competitive price, Clean an nice location More

by osvaldohalphen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Williamson Cadillac responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Williamson Cadillac again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2023

Very friendly customer service, and my car was returned right on time at the indicated hour. More

by Claudia-HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2023

Yanelys and Richard are absolutely the best. Professional and efficient. Best service team around, hands down More

by Fernando Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2023 -

Williamson Cadillac responded

I appreciate your kind words about our service team. Thank you for choosing Williamson Cadillac for your vehicle needs. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2023

They left my oil filter open licking oil all the way home when I went back the next day to let them know what happened they told me that it’s normally happens all the time I feel that’s very BS More

by newagenoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Williamson Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2023

I am on my 3rd Cadillac from Williamson I always leave pleased when dealing with them More

by JDW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 18, 2023

Williamson Cadillac has courteous and attentive personnel. As a result, we had a pleasant customer experience. More

by MARIEJANEBOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
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Jan 20, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2023

Very well people and excellent service , will definitely recommend to anyone that need a Gmc service More

by Hansell 23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Williamson Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2023

My service Representative Carlos Gomara is very attentive. Good follow through with the issue’s. More

by MARINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Report | Print
Jan 19, 2023 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 16, 2023

Ever since I got my oil change , I now have a loud fan and AC not working. Very disappointed since these weren’t issues when I brought it in. More

by azar.marcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Williamson Cadillac responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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