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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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March 10, 2023

Williamson Cadillac always delivers the best service they are my favorite by far, specially against Mercedes Benz and BMW More

by WADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 10, 2023

Good communication. Good service. Friendly environment. Fast service. Thank you for the car wash I appreciate it More

by Imwithdro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2023

Rolando Pardo is a great service Manager. Extremely professional and attentive to all my needs. More

by RICHARDP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 05, 2023

I have taken my cars here for years. Wil never visit a different service center. More

by Nitefire2k4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Beattie
March 04, 2023

Carlos over at Williamson is a wonderful service advisor who always makes sure that everything is always taken care of in a timely manner. Him and his team at Williamson are my go to team for my Escalade! More

by AGONZ128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Mar 07, 2023 -

Williamson Cadillac responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Williamson Cadillac team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2023

Carmen, our service advisor is amazing and always on point. She made everything go extremely smooth. More

by SGHAZAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2023

Overall service department at williamson is great. The reps follow up with you throughout the time your car is being serviced. Their partnership with the Enterprise around the corner provides convenie More

by tinazb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Williamson Cadillac responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 03, 2023

Buen servicio y personal muy atento y dispuesto a ayudar como siempre con nuestras preguntas. More

by MEP2137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Williamson Cadillac responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 03, 2023

Taking care of the customers in a good way with professionalism. Like family, very detailed More

by raulperfecto63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2023

I was there because apparently when they did my oil change they left the filter loose , because my truck was leaking oil with only 7000 miles on it. So if. I pay premium price for an old change i reall More

by Rickg7mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Valladares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Williamson Cadillac responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 07, 2023 -

Rickg7mail responded

Not sure what you have in mind but you can reach me at 305-299-1521

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