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Williamson Cadillac

Miami, FL

4.7
3,231 Reviews
Williamson Cadillac is your premier Cadillac dealer in Miami serving all of South Florida and beyond. We have proudly been owned and operated by the Williamson family for almost 60 years. If you're looking for the most current Cadillac models, make sure you browse through our inventory and then contact us to schedule a test drive. Don't forget to check out our incredible Cadillac lease offers and our great selection of Cadillac Certified Pre-Owned vehicles. Our professional staff members are dedicated to providing a great car dealership experience every time you visit our dealership, whether it's to inquire for a vehicle or to receive regular maintenance for your Cadillac. We're always happy to answer any questions about our inventory or services. Please contact us online or give us a call at (305) 670-7100 today. At Williamson, treating you like family has made us #1
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7815 SW 104th St

Miami, FL

33156

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Showing 3,231 reviews

April 22, 2022

Skip was wonderful from start to finish. My car was brought to me very dirty and I was told it was washed. It had bird droppings and was obviously not cleaned. So very surprised and disappoi More

by psquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Apr 22, 2022 -

psquared responded

What am I responding to?

April 20, 2022

I can't believe that I took my car for engine check light on Thursday and it takes a week for just a diagnosis, just a diagnosis. Then gave me a buick encore when I am paying for a DENALI!! I ASSUMING THAT More

by R_JUANCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfonso Robleto
Apr 20, 2022 -

Williamson Cadillac responded

We're sorry to hear you are not satisfied with our service. We are extremely busy right now mostly because we are one of the few Miami dealers still offering loaners to our service clients due to the extreme inventory shortages. We will try and do better in the future for you. Respectfully, Juan Santos Service Director juans@wagmiami.com

April 20, 2022

They pride themselves on service and they do provide great service. My service associate Alfonso Robleto is a great service agent. More

by Travaun0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 21, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 19, 2022

I think is a good way to see how some persons think about a dealer and would go there to enjoy the relationship with a dealer. More

by LUISMORALES
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Williamson Cadillac responded

Luis, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 19, 2022

Alfonso the service writer is absolutely the best and Manny Road service is amazing! The manager of the service department is amazing wonderful kind a professional More

by Newladylisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Alfonso Robleto
Apr 21, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 18, 2022

Friendly and professional. Clean environment. Just took too long, 4 hours for an oil and tire rotation More

by BARBARA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy (Storm) Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 18, 2022

Alfonso is very kind and great costumer service, always willing tp help. Very helpful. Known him for a couple of urs More

by Mgarcoagranados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 20, 2022 -

Williamson Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 17, 2022

Best dealer in south Florida Williamson Cadillac special thank to Alfonso robleto very good service More

by ALFREDO LlANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 19, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 17, 2022

Very disappointed with the service And the ability to finish and deliver the automobile fast More

by FABIO.LAGORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2022

Professional and patience, willing to deliver the best, customer satisfaction play the part. When you think you are done. With them, a little text message pop up More

by LUBINCARMEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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