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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,843 Reviews

1,843 Reviews of Williamson Buick GMC - Service Center

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March 21, 2025

Excellent personal service. No hassle dealership sales personnel. Clean and friendly atmosphere. Reason I am a repeat customer for over 20 years. More

by DrTAlonso
Recommend Dealer
Yes
Employees Worked With
Bruno Zallas
Apr 03, 2025 -

Williamson Buick GMC responded

We’re honored by your glowing review and appreciate your support immensely!

March 21, 2025

Excellent service I was interested with the professional service that was provided to me.keep up the good work. More

by FALEX0056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Apr 03, 2025 -

Williamson Buick GMC responded

We’re so grateful for your kind words and thrilled you had such a positive experience!

March 21, 2025

Tony was great to work with however the vehicle was at the dealership for a month and a half, and when I received it back it was filthy inside and out unbelievable that they couldn’t wash the car prior to More

by franciscojavier429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Williamson Buick GMC responded

Thank you for your feedback. We're glad to hear Tony was great to work with, but we're truly sorry about the condition of your vehicle upon return. That’s not the experience we aim to provide, and we’ll address this with our team to ensure it doesn’t happen again. We would like to offer you to stop by for car wash at your convenience.

March 18, 2025

Parking is horrific, service is terrible, follow up is nonexistent and I distrust the level of competency on the part of the technicians. A very negative experience all the way around More

by Bea
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

We’re sorry to hear about your experience and truly appreciate your feedback—it helps us identify areas where we need to improve. We’ll make sure to address these concerns to provide better service in the future.

March 15, 2025

Awesome service from start to finish. Tony is incredibly informative. This dealership is one of the best in South Florida. More

by JROSADO0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

We’re pleased to know you had a great visit—thank you for your five-star review!

March 13, 2025

The service advisor Stephanie if I'm correct was amazing took the car and set me up with a rental in a very short period of time car rental was a hassle like always but my car was ready on the day Stephanie More

by FGLOANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

Thank you for your amazing review—it motivates us to keep striving for excellence!

March 13, 2025

Excellent service. From the service manager to the valet they go above and beyond to make your experience exceptional. More

by aidal661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

We’re overjoyed to know you were happy with our service—thank you for sharing!

March 13, 2025

Great service advisor Michael McKenzie thanks for all your help and getting my car repaired quickly More

by Ydv66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

Your satisfaction is the greatest compliment we could receive—thank you for taking the time to share your experience!

March 13, 2025

Tony is amazing. Super helpful and has great customer service. Keeps me up to date and has open communication. More

by Heydeem28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel and Jose drivers- super nice
Apr 03, 2025 -

Williamson Buick GMC responded

Your trust and satisfaction mean the world to us—thank you for your positive review!

March 12, 2025

Stephanie was great help help and got both of my vehicles in and out. Her customer service was amazing and I recommend her to all owners to GMC vehicles or any other vehicles. She was very helpful, professio More

by jorge.sanchez123015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

Thank you for glowing review; we will surely share your kind words with Stephanie! We are very happy that you had a great service experience at our dealership as your complete satisfaction is our top priority.

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