Williamson Buick GMC - Service Center

Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for another week and a half, then I picked it up again and they lost my wheel lock and said they use a master set….. then when I got home the check engine light turned on again. So what was really done to my truck…. NOTHING just a waste of my time going back and forth to the dealer and not having my truck when I needed it for work. Terrible service department and none of the “Advisors” seem like they even want to be there to work and help the customer. I’m not content having to take it back…. More

Tony is an awesome advisor. He takes care of all my vehicles that I bring in for services He is a very knowledgeable person when it comes to issues I have with my vehicles He takes care of all my vehicles that I bring in for services He is a very knowledgeable person when it comes to issues I have with my vehicles More

Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfortable when taking the vehicle in for service. I’ve known Mr. Martinez for over 20 years and he is one of the main reasons why I purchased a vehicle at Williamson Cadillac. More

Great people excellent service Tony Martinez the best of the Best thank you so much !! the Best thank you so much !! More

I left my car for a week for a check in light and a noise , I did it because guaranteed still covered. My car was parked for a week and nobody saw it, when I called on Friday to see what’s going on, they tol , I did it because guaranteed still covered. My car was parked for a week and nobody saw it, when I called on Friday to see what’s going on, they told me they didn’t had a diagnosis and it needs to be seen by their mechanic. I explained them it’s been a week. They told me a couple of hours later that my car was fixed, with a big bill and explanation what’s supposed to be the problem and told me everything was fixed. I picked it up close to 6 pm . By 7 pm my car start doing the sabe noise and check in light is back, I called back next business day, they told me to bring in it, I went back but there is one thing I don’t tolerate is rudeness and lack of costumer service. I ended up leaving and took it to another place where it got fixed for 800$. I didn’t mind pay extra for a safe car and a safe drive . More

Mike is always attentive and very helpful. Thank you as usual for your help with my vehicle. Thank you as usual for your help with my vehicle. More

Great service and excellent Customer Service. I am suggesting that a policy of updating customers as to the progress of service be adopted by all. I am suggesting that a policy of updating customers as to the progress of service be adopted by all. More

No phone call about vehicle being ready before closing for two days. Service advisor not there for vehicle drop off at 1:30. for two days. Service advisor not there for vehicle drop off at 1:30. More

I wanted to take a moment to recognize the exceptional service provided by Omar and Ricardo during the purchasing process. Their professionalism, attention to detail, and commitment to ensuring everything service provided by Omar and Ricardo during the purchasing process. Their professionalism, attention to detail, and commitment to ensuring everything went smoothly made the entire experience seamless. These two employees are truly the most valuable assets to the company right now. Their efforts went above and beyond, and I believe their dedication plays a key role in the success of the team. Thank you again to both Omar and Ricardo for their hard work! Best regards, Dago. More

Great service. I have been buying from you for over a decade because of the people that represent you. I have been buying from you for over a decade because of the people that represent you. More