Wilkins RV
Bath, NY
By Type
192 Reviews of Wilkins RV
Great peaple start to finish. !! First off they gave us the best trade value for our travel trailer than any dealer with in 2hrs from here. Ritch and mark in sales were great and info First off they gave us the best trade value for our travel trailer than any dealer with in 2hrs from here. Ritch and mark in sales were great and informative. Ken did a great walkthrough and showed everything about our unit AND with did some final repairs with out hesitation. The service dept was great. Just an overall good experience when purchasing such a large investment. More
Great place to do business Wilkins RV was great overall dealership experience for us. They have a friendly knowledgeable staff along with competitive prices! I would definitely Wilkins RV was great overall dealership experience for us. They have a friendly knowledgeable staff along with competitive prices! I would definitely do business here again. More
"Unexpected Surprise" We actually were looking to buy out of state and the price was higher here for a Wolf Pup.Rick showed us a comparable unit, a Coachman Clipper Cadette We actually were looking to buy out of state and the price was higher here for a Wolf Pup.Rick showed us a comparable unit, a Coachman Clipper Cadette with the same floor plan that was in our hoped for price range.We are so happy to buy our 1st New camper close by.The walk thru by Mark was done very well and complete.It was a very enjoyable experience.Everyone @ Wilkins was very polite and we appreciated their patience and the gift coupon was very nice too. Thank you Wilkens! More
"Rewarding experience" Bought my first ever camper. I "LOVE" it! Nate was alot of help and made the experience fun. Even though it took me months to pick one out. Nate is Bought my first ever camper. I "LOVE" it! Nate was alot of help and made the experience fun. Even though it took me months to pick one out. Nate is knowledgeable and wasn't pushy. Kevin answered all my questions about the maintenance and I had alot of them. Thank you, Trudy Herbert More
Had a awsome experince with eveyone !! everyone at wilkins rv is so nice they are not pushy they made me feel like familly I am so glad I stoped in THANK YOU nate for youre wonderfull servi everyone at wilkins rv is so nice they are not pushy they made me feel like familly I am so glad I stoped in THANK YOU nate for youre wonderfull service i love my camper More
Friendly and Knowledgeable This is our first camper purchase! We went "looking" at campers Feb. 25,2017 We met Bryan Wise which showed us around and helped us with looking at ca This is our first camper purchase! We went "looking" at campers Feb. 25,2017 We met Bryan Wise which showed us around and helped us with looking at campers! Very good guy very knowledgeable and very easy to work with he made the whole experience pleasurable!Every single employee there was super nice and friendly! After we "looked" we sat down with Bryan to talk numbers and ended up putting a down payment on the camper we loved til we could talk to our bank! We went to pick our camper up on Mar 11,2017 the wait killed my hubby lol! The day we picked it up was an awesome day everyone was very helpful I wish I could remember the guy that showed us all the ins and outs he was great, also all the ladies in the parts store too! It's definitely the place we will do business with again! Thank you Wilkins family for an awesome experience! Thank you, Richard & Jennifer Williams More
Accommodating Mark P. Was excellent. I was able to contact him at anytime via email or cell phone call or text. Wilkins worked with our budget and helped us be in o Mark P. Was excellent. I was able to contact him at anytime via email or cell phone call or text. Wilkins worked with our budget and helped us be in our price range with a beautiful clean 2016 trailrunner. We live 2.5 hours away and it was worth every mile. We HIGHLY recommend Mark P. And Wilkins RV to family and friends looking for a good experience and great selection. Our service technician Justin Owens was great. He was extremely knowledgeable and explained everything throughly. We can't wait til SUMMER! Thanks again to Mark P. Justin Owens, and every one who helped us purchase our dream camper! More
So professional and so easy to work with! The staff at Wilkins RV is great to work with from sales to finance to the technicians. I did my whole deal over the phone receiving an excellent tra The staff at Wilkins RV is great to work with from sales to finance to the technicians. I did my whole deal over the phone receiving an excellent trade in price for our old camper. We got to the Bath location and were greeted by our sales representative, Nate. He brought us over to the technician, Ken, who went over our new coach with us while the 5th wheel hitch was being installed on my husband's truck. Every detail was covered and all of our questions were answered. Next we went to talk to Mark who helped us with all the financial documents. Everything went smoothly and as expected. One of the staff members even called a nearby restaurant and placed an order for us to pick up on our way home! This is our second purchase from Wilkins, we travel 6 hours to get there but we have not found this level of service anywhere else and are very likely to buy our next RV there in the future. Thank you Wilkins :) More
Great Nate Both my husband and I are extremely satisfied with the care received by Nate. This was our first Camper purchase ever and Nate was both patient and he Both my husband and I are extremely satisfied with the care received by Nate. This was our first Camper purchase ever and Nate was both patient and helpful in our process. We plan to update our camper every couple of years and will come to Wilkin's RV to work with Nate again. Looking forward to the next chapter of our lives! Thank you Nate More
Making the impossible happen I had a camper I hated and I was upside down on (from another dealer). Nate Nichols worked with me for over a year and a half to find the perfect layo I had a camper I hated and I was upside down on (from another dealer). Nate Nichols worked with me for over a year and a half to find the perfect layout and help me with my upside down loan. During that time I visited several times and he would spend as much time as I needed each visit, kept in touch on a regular basis calling if he found something else that may work, taking into account every part if the deal and never once pushed me to something I didnt like. On the visits I just wanted to wander and look (I sometimes like to do that) he let me do just that checking in with me as needed and making sure I knew where to find him if I had questions. Nate took the time to really understand what I wanted, the hurdles I had to over come and presented options both pros and cons of each option. If I had a question about rig he wasn't sure about he called the company rep and got me my answers. I am probably the hardest customer to ever deal with for buying a big purchase as I over analyze every detail and he took the time to help me with each and every one of those details. When we found the perfect solution and I pulled the trigger he moved quickly to get everything done requiring me to absolutely nothing but to show up and sign. In the end I found the perfect rig, got out of a negative equity situation and I left feeling like I had every piece of information I ever needed. Nate is an amazing salesman not because he knows how to sell but because he knows how to help and has the patience to do what's right for the customer. He fought hard and long one my side to help me, not his paycheck. I wouldn't hesitate to do business with Nate again (I have never met a salesman I can say that about!) Or to refer anyone to him And when the time comes to upgrade again no matter where in the country I am I will be coming back to work with Nate. Service and finance were great to work with as well but they didn't have much to do since Nate had answered all my questions ahead of time. More