Wilkins RV
Bath, NY
By Type
189 Reviews of Wilkins RV
100% Amazing Customer Service We've been looking for the 'right' camper for our family of 5 for 3 years and now we've found it! The customer service Alone was a reason we decided t We've been looking for the 'right' camper for our family of 5 for 3 years and now we've found it! The customer service Alone was a reason we decided to purchase here. Everyone was helpful, knowledgeable and pleasant the entire time start to finish. We will return when we are ready to move up! More
Awesome experience Rick Mess was our salesman, he took the time to listen to our wants and needs throughout the whole process. This is the first dealership we have visit Rick Mess was our salesman, he took the time to listen to our wants and needs throughout the whole process. This is the first dealership we have visited that walked through the trailers with us and explained everything. Thank you for that Rick because we are 1st time buyers, there are things we wouldn't have noticed that could help or hinder our family needs. He even tracked through the snow storm with us while letting us preview trailers for 2 hours. Tim our service tech did a thorough orientation of our new trailer, from bumper to bumper inside and out. Thank you that was very helpful to us new campers! Thank you to Mark our financing representative very helpful and friendly! Everyone was friendly and helpful. We had an awesome experience would definitely recommend. More
Second Purchase from Wilkins We purchased a Forest River tent camper from Wilkins several years back and that drew us to them for our purchase of a new Forest River Sunseeker Moto We purchased a Forest River tent camper from Wilkins several years back and that drew us to them for our purchase of a new Forest River Sunseeker Motorhome. We priced others at different dealerships and found the best deal and the quality we were looking for at Wilkins. The employees we dealt with were experienced and enjoyed their jobs making it a pleasant experience. More
Very Positive Buying Experience As previous RV buyers, we were quite impressed by the support given by our Wilkins salesman - Rick Mess thru all stages of our RV buying experience. As previous RV buyers, we were quite impressed by the support given by our Wilkins salesman - Rick Mess thru all stages of our RV buying experience. That included my initial contact,, follow-up visit by my wife and myself, and the extra steps taken by Rick which allowed us to take our new RV trailer on time. The walk-thru process by mechanic Mark of Wilkins service was also very helpful including some extra hints for me. Great job Mark. Our overall experience in dealing with Wilkins RV - it was very good experience. More
Great salesman We had a great salesman!!! Nate was fabulous, found exactly what we were looking for! Got us the most on our trade. I had spoke to Wilkins in Churchvi We had a great salesman!!! Nate was fabulous, found exactly what we were looking for! Got us the most on our trade. I had spoke to Wilkins in Churchville, and was not at all impressed with the salesperson I spoke to. I called back to Bath and dealt with Nate! Well worth the drive!! We look forward to using our new 2016 Cherokee Grey Wolf Toy Hauler!!!! More
New Sundance Everyone was very friendly,helpful,and knowledgeable without pressuring us for a discussion while purchasing a new Sundance. A special thank you to N Everyone was very friendly,helpful,and knowledgeable without pressuring us for a discussion while purchasing a new Sundance. A special thank you to Nate Nichols. More
Super happy with our purchase and Gary, our salesman We out grew our first camper from Wilkins, so we went back "just to look". We told our salesman Gary what we needed and wanted in a new camper. He lo We out grew our first camper from Wilkins, so we went back "just to look". We told our salesman Gary what we needed and wanted in a new camper. He looked at the inventory on the lot and we went looking. We found a few that we liked. He did tell us that there was a model that was coming in soon, that he thought we might like, and he would call us when it came in. When the model got to the Bath store Gary called us and we went down to see it. He nailed it!! It was perfect!! My husband and I both fell in love with it. Even our teenage son loved it!! This RV was made for us!! The one on the lot was already sold, so we ordered a new one. It didn't take very long to get it at all. Everyone that we dealt with at the dealership was very helpful and professional. Wilkins will be the place we go when we are ready to purchase our retirement RV. :) We have named our 5th wheel the Taj Macamper and we can't wait until the campground opens so we can camp in style and sit by the campfire with all our camping friends. Thank you Wilkins, for meeting our family's needs and to Gary for going the extra mile and knowing what was coming to the store in the future. Signed Very happy customers!! :) More
A pleasant no pressure experience We chose Wilkins because they had just what we were looking for.....and not just the camper. We wanted to have an all around good experience while cam We chose Wilkins because they had just what we were looking for.....and not just the camper. We wanted to have an all around good experience while camper shopping, and we got that at Wilkins. The staff is very friendly and knowledgable, and there was absolutely no pressure from the sales group. We were able to take our time and make the right choice for us! More
This is my Second RV from Wilkens From Helen who was my salesperson, to the Front Desk to Jolyn to our great transfer Driver, everyone was so nice and helpful. We also had a great wa From Helen who was my salesperson, to the Front Desk to Jolyn to our great transfer Driver, everyone was so nice and helpful. We also had a great walk through with Justin This is the second RV we have bought here and when it comes time to trade in, we will be back. More
Super salesman Nate Nichols Nate went the extra miles to price and get my wife and I into the Heartland Sundance we wanted. This was our second Sundance and we had been looking Nate went the extra miles to price and get my wife and I into the Heartland Sundance we wanted. This was our second Sundance and we had been looking for over a year and talking about what we wanted. Nate made it happen. We were so happy with him that we took our daughter and her husband to see him. More