Wiesner Hyundai

Great service. This is my second vehicle from them. I will be back. Thank you. This is my second vehicle from them. I will be back. Thank you. More

We had an appointment for 9 am with Brittany Brawley of the Service Department and arrived a little early at 8:45. We had the routine oil change and rotation of tires and were out of the dealership by 10: the Service Department and arrived a little early at 8:45. We had the routine oil change and rotation of tires and were out of the dealership by 10:15, including time it took for Wiesner to provide a nice carwash. We were texted a link to check on the status of the vehicle, which was very cool. More

I recently purchased my second Tucson from Weisner Hyundai Conroe, TX. Due to some recent information I have been made aware of; I am LIVID to say the very least. Upset enough that not only will I NEV Hyundai Conroe, TX. Due to some recent information I have been made aware of; I am LIVID to say the very least. Upset enough that not only will I NEVER buy from this dealership again, this may have changed my perspective on a Hyundai altogether. I realize I am but one person and my declaration will not affect the bottom line of Hyundai, at all! However, I will make my experience known on a review website that I can because I am just that upset. Ok. Rant paused and here’s my issue. My favorite color is red. My last five vehicles have been red (including the Tucson I traded) and I wanted red again. I was told by the dealership that red was not an option for 2024 and that the color I ended up purchasing was the color that replaced red. Imagine my shock when I saw a recent Hyundai televised commercial featuring; yep you guessed it; a RED 2024 TUCSON LTD. I was so stunned!!!!! This may sound as though I am being an entitled “Karen”. This issue is that I HAVE NO TOLERANCE FOR A BLATANT LIAR!!! I feel as though I was professionally coaxed and strong armed into the vehicle I did purchase. I would suspect their goal was to sell what they did have access to and never even looked for the availability of red. What I fail to understand is why the lie?!?!?! My guess would be that the sell would have been lost. More

Horrible customer service. I was told several times that I need to bring my 2022 tuscon back to the dealership where I bought it. The service person what do you want me to do? I was told several times that I need to bring my 2022 tuscon back to the dealership where I bought it. The service person what do you want me to do? Do your job with maintaining the wireless? I said i wanted another person, she came out and said the same thing i told her northwest hyundai said they could take care of it. The screen kept freezing. Northwest hyundai said they'd be happy to take care of it. As I was the woman yelled very scarastically have a wonderful weekend. More

I bought a 2024 Hyundai Tuscon right off the lot. The car was manufactured faulty. I attempted to make service appointments and was told I’d have to wait a week. Keep in mind I have small children an The car was manufactured faulty. I attempted to make service appointments and was told I’d have to wait a week. Keep in mind I have small children and I also work overnights as an ER nurse. I drove to the dealership that day and asked them to please just take a few minutes to assess the vehicle. A faulty seal in the windshield led to water damage down the firewall. Time will tell the extent of the damage. The dealership refuses to assist in trading the car back in for a reasonable price. Now I am stuck with a brand new car that although Hyundai says they will repair, the car can short circuit or electronics fail at any point. The integrity and customer service is trash. I was also put into a rental not the same size as my vehicle and it reeks of cigarettes. More

Went to Wiesner because I wanted a White Hyundai Palisade Caligraphy. They told me they would have one in on Monday, May 15. I paid cash on May 12th, It didn't come in on the 15th. Called every day and they Caligraphy. They told me they would have one in on Monday, May 15. I paid cash on May 12th, It didn't come in on the 15th. Called every day and they assured me it would be in on Sunday, May 21st and I could pick up on Monday, May 22. I kept calling on Monday morning and no one answered. Finally Christian, one of the sales people told me it still wasn't in. Sick of waiting on a car that I paid cash for. I'll never use this dealership again. They seem to have more excuses that Carter has liver pills. Wish I would have read the reviews on this dealership before I went out there. Their service department probably won't be any better. More

Do not finance through this dealership. I bought a car from them last fall, and had no issues with their finance team until my car was totaled 5 months after the purchase. It has now been 3 I bought a car from them last fall, and had no issues with their finance team until my car was totaled 5 months after the purchase. It has now been 3 months since the car was totaled and paid off by my insurance/gap insurance policies. But their finance team has not closed out the account and is still attempting to take payments from my bank account. I have spoken with them once a week in an attempt to close the paid off account out. They also kept the refunded policy at the dealership without ever informing me they received them for 5 months now. More

My car is under warranty and I have yet to receive a phone call back in order for them to schedule a repair. I've called the general manager several times. I even called the service manager and I've got phone call back in order for them to schedule a repair. I've called the general manager several times. I even called the service manager and I've got no call backs. No emails, no nothing. It has been over 2 months now and I've still have no word More

After experiencing the deceptive practices at Wiesner Hyundai , I walked out and bought my Palisade at College Station Hyundai. I highly recommend this dealership for both sales and services. Hyundai , I walked out and bought my Palisade at College Station Hyundai. I highly recommend this dealership for both sales and services. More

Test drove and was ready to purchase until this dealer wanted $7-8k over MSRP of $49k. I will never purchase a vehicle from this dealership. They may call this market value. I call it GREED! wanted $7-8k over MSRP of $49k. I will never purchase a vehicle from this dealership. They may call this market value. I call it GREED! More