Wiesner Hyundai

I return to Wiesner time and again because of friendly, professional service. The day I bought my car, Susan was in extreme pain, yet she was warm, professional, and committed to my total satisfaction wit professional service. The day I bought my car, Susan was in extreme pain, yet she was warm, professional, and committed to my total satisfaction with my purchase. This is the 4th Hyundai I've owned. More

Good: - Provided loaner car until my car arrived - Good Good: - Provided loaner car until my car arrived - Good price - No hassle - Clean, fully gassed car on arrival - Susan took care of me (tinted wi Good: - Provided loaner car until my car arrived - Good price - No hassle - Clean, fully gassed car on arrival - Susan took care of me (tinted windows on her dime) Bad: - Difficulty in locating my car and estimating its arrival. This is likely a Hyundai issue, not a Weisner issue, but it was somewhat frustrating that no arrival date could be provided. I will recommend Susan and her team in the future. Overall I was very happy. More

Short version: Milan and Tim found the car I wanted, met me on my trade and price, and saved me from shady, time-wasting dealers. Long version: When I called Wiesner Hyundai and spoke to Milan I had alread me on my trade and price, and saved me from shady, time-wasting dealers. Long version: When I called Wiesner Hyundai and spoke to Milan I had already been jerked around by two dealerships and I was fast, abrupt, and probably a bit rude. I was sitting at Hillcrest in Huntsville and I was very frustrated by the deliberate obtuseness and underhandedness of the whole damned dealership system. I told Milan,”I want a black 2011 Genesis Coupe and two dealers have told me it’s impossible, there aren’t any anywhere. Call me back if you can find one.” Milan called me back 10 minutes later and said he had found two in Texas that he could trade for. I was, of course, skeptical. I said, “Really? Are you messing with me? When I get down there am I going to find out you screwed up and there really aren’t any but, oh, look at this nice Sonata?” He assured me that he was not mistaken and he could get the car if I am interested. I said, “If the car really is the one I am asking for and you can meet both the price and trade in that Hillcrest was offering, I’ll buy it.” Hillcrest had the wrong color and were playing with numbers in a way that really made me nervous. I gave him the numbers and info on my trade in, he talked to his manager, Tim, and he came back and agreed to the price but, understandably, hedged on the trade-in. Sight unseen he couldn’t promise that price, but, if the trade-in is in good condition, it should be fine. Once at Wiesner Hyundai, they made the process painless and quick (perhaps because it was already 6p by then). Milan took my trade in to the inspector across the street who gave me what I wanted. Tim, the manager, pulled some Hyundai rebates out of his hat that the other dealerships hadn’t even mentioned for some crazy reason and met the price I wanted to pay (well below their invoice price). When I went to financing Tim and Milan coached me through what it was going to be like, maybe seeing how tired I was by this point, and gave me good advice on what to focus on in the mountain of paperwork. This was likely out of self-interest since the financing guy that night was overworked because two of the four were out sick and he did indeed make two errors (wrong financing arrangement, wrong license plates). I caught the financing error, just a simple oversight on the financing guy’s part, and made it through in one piece. They tried to sell me some insurance, as I expected, but that was it. They didn’t force me to pay for VIN etching like Hillcrest wanted to or any other nonsense mandatory crap. I drove off in a loaner 2011 Hyundai Sonata that I kept for two days until my Genesis came in. A week later I realized that my Genesis is missing some of the accessories that were on the sticker, namely the ipod cable and the cargo mat. I called Tim, he checked his records and then immediately called the parts department and had them order the missing accessories for me. The parts arrived a couple of days later and I was very happy. All that above is my buying experience but there is one more chapter to the story that is the real reason I feel so compelled to tell the world about my experience. My wife was looking for a car at the same time and decided, against all better judgment, to take the deal at Hillcrest. They had the car she wanted, Wiesner wouldn’t be able to get one for three weeks. I won’t go into details because I want this review to stay on the site, but let me outline for you why Tim is awesome. We had some…problems with Hillcrest a couple of days after I bought my car from Wiesner. I phoned Tim to get his opinion, as a dealership manager, of our situation. He was incredulous when I described the scene at Hillcrest and offered to take a look at the paperwork. I brought it down to him and he looked over it for about half an hour and gave his opinion. After speaking with him and a lawyer in Dallas, we were able to play a bit of hardball and keep our deal. Now, its important to note that my business with Wiesner had already concluded, so Tim had no compelling financial reason to go so far out of his way to help me. He took half a dozen phone calls from my wife and I over the Hillcrest situation and was utterly patient and polite throughout. I highly recommend going to Wiesner Hyundai and dealing with Tim and Milan. Do your homework, come in with a reasonable offer and these guys can make it happen and watch your back throughout the process. More

It has always been a pleasure doing business with Mr. Stamm at Weisner. There is no doubt that his contributions help make Weisner a preferred place to do business in Conroe. My family and I have purchas Stamm at Weisner. There is no doubt that his contributions help make Weisner a preferred place to do business in Conroe. My family and I have purchased several vehicles from Mr. Stamm and we have all been pleased by the friendly service and his commitment to excellence. More

We have bought several Hyundais from Susan Davidson at Weisner in the past. Wife purchased a new Tuscon last week, and called me and told me they had a Sonata that I would like, sure enough, I went and p Weisner in the past. Wife purchased a new Tuscon last week, and called me and told me they had a Sonata that I would like, sure enough, I went and purchased it also. So now we have a 2011 Tuscon and a 2011 Sonata S/E Turbo. We love both of them and hope that we have as good luck with these as we did in the past............................... More

I was refered to Wiesner through a friend, and because I worked over four hours away, I was a little hestitant to shop there; however, Ms. Susan was extremely helpful and thorough. She made sure the car was worked over four hours away, I was a little hestitant to shop there; however, Ms. Susan was extremely helpful and thorough. She made sure the car was absolutely everything I wanted for the price I could afford. The most helpful part was that we negotiated everything down to the last detail over the phone and all I had to do was drive to Conroe, sign some papers, and drive off in my brand new Hyundai Tuscon Limited. If you're looking for a real car buying experience that's as pleseant and as exciting as going on vacation somewhere where everyone caters to your needs with no anxiety or hastles, then Wiesner is the place to go. More

Friendly and straight out sales, making car puchase experience so much better. I knew exactly the car I wanted and they were able to find and get it r me. Explanation of car and service, warranty experience so much better. I knew exactly the car I wanted and they were able to find and get it r me. Explanation of car and service, warranty etc was very thorough. Went thorough vehicle swiches Very thoroughy after accepting of the car. I would recommend this dealership and sales person who helped me to everyone. More

I recently went to buy a car at Weisner Hyundai, and was VERY impressed. The salesman Brad Surginer was very friendly and knowledgable. He took time to answer all my questions and making sure I understood. VERY impressed. The salesman Brad Surginer was very friendly and knowledgable. He took time to answer all my questions and making sure I understood. Im not a car person so I had a lot of questions. He did not pressure me at all which I also appreciated. I will be sure to go back to this dealership and this salesman for my next car! More

I was impressed with Mike Cooper at Weisner in Conroe. My inquiry via internet was responded to in a matter of minutes. Mike demonstated professionalism, vast knowledge and passion about his products. T My inquiry via internet was responded to in a matter of minutes. Mike demonstated professionalism, vast knowledge and passion about his products. Today I went to their sales location and bought a car from him. He will listen to what your needs are and help keep you focused. I found it to be a delightful experience instead of hair pulling one...I will definatley recommend Mike Cooper to my friends and colleagues. ~ Catrina Stark More

I came in on a recommendation from a friend. It was a long drive but well worth it. Mike Cooper was a professional and very knowledgeable. After trying to deal with my local dealership I was very happy t long drive but well worth it. Mike Cooper was a professional and very knowledgeable. After trying to deal with my local dealership I was very happy to find someone that wasn't all about the owners pocketbook and catered to MY needs. Thank you mike and wiesner Hyundai!! More