Wiesner Hyundai

I and my daughter are long time customers of Weisner, so I and my daughter are long time customers of Weisner, so my ratings above reflect our satisfaction w/ the Weisner brand and reputation, but I must co I and my daughter are long time customers of Weisner, so my ratings above reflect our satisfaction w/ the Weisner brand and reputation, but I must comment that Mr Eric Ashworth is by far the most courteous and genuine salesman I've encountered in my car purchasing experiencies over the last 40 years. Thanks Eric ... Jordan Mergist ... jpmergist@live.com Michelle Mergist 6 Swan Song Place The Woodlands, TX. 77381 More

I had a pretty good experience purchasing my car here... but not since. If you buy from here, do not get it serviced here. I have had nothing but nightmares here with the service department. They cannot get but not since. If you buy from here, do not get it serviced here. I have had nothing but nightmares here with the service department. They cannot get anything right. I had a couple of bubbles in my paint job and it took over a month to finally get this problem fixed right. Now, I take it in for a a speaker that is blown on the driver's side door. It did get fixed, but... now my center console lights do not work, along with the factory light kit, as well. I take it in for a simple speaker to be changed out in the door, and then all my lights do not work. Their explanation... we never would have messed with that; Instead of just fixing the problem. Also, everything was moved in my trunk when I got the car back, as well. No explanation, except that they would not have had to mess with the trunk. So, whatever you do, DO NOT take your vehicle here to have it serviced, even under warranty, because you will have more problems after you take it in, then before you did. I WILL NOT go back to this dealership for any kind of service work/warranty work, EVER!!! Also, they never have the same people working here. Every time you go in, there is always new faces. And not just one or two, several different people. And, a different service manager each time, as well. BEWARE!!! More

Dropped 2011 Santa Fe off for oil change. Jordan called me & said I needed a new engine filter - I said to go ahead & put it in. He called back & said I needed the 30,00 mile service, I told him I had al me & said I needed a new engine filter - I said to go ahead & put it in. He called back & said I needed the 30,00 mile service, I told him I had already had it done; he said I had not. I told him to not do it. He called back a third time & said I had a nail in my tire & I needed a new tire as it could not be repaired- should he put a new one on - I said NO. Funny to me - the low tire sensor never came on before I took it in. I took my car into Discount Tire and they fixed the tire for FREE! Discount said there was a screw in my tire. Your service dept. is not qualified and/or crooked. I went through the same thing last year and had to pay for a new tire to the tune of $211. In Nov. of last year - brought in for a routine oil change - they even screwed that up. My car leaked oil for months. Had it in 5-6 times just to get that cleared up. Love my Hyndai - will never buy another due to your service. Very incompetent. More

Salesman (Jarrod) first negotiated sales price at $19,500, but we could not agree on value for my trade. One week later he offered exact same car for $20,000, but we still could not agree on value o $19,500, but we could not agree on value for my trade. One week later he offered exact same car for $20,000, but we still could not agree on value of my trade. I now see that the "e-price" is listed at $19,487 (with all incentives + TTL). Additionally, I qualify for $500 Motozuma matching down payment which would bring my e-price to $18,987. I believe in capitalism – spent 22 years on active duty defending it, but I'm going to categorize Weisner's tactics as nefarious or at least unethical. More

Worked with Lamar and Tim and Ted. They were awesome and wonderful. The service was great. Tim worked on negotiation and it all ended up nice. Lamar took care of test drive and after purchase details on car wonderful. The service was great. Tim worked on negotiation and it all ended up nice. Lamar took care of test drive and after purchase details on car. Both of them were great. Ted worked on financing and the experience was smooth and with no hitch. I would recommend them to make car purchase a nice experience. -Ananth More

This was our first car buying experience, so we starting looking at dealers feeling nervous and uncertain. James was very friendly from the start and quickly put our fears to rest. His knowledge of all of t looking at dealers feeling nervous and uncertain. James was very friendly from the start and quickly put our fears to rest. His knowledge of all of the vehicles on the lot was very reassuring, and he allowed us to browse and learn about their offerings at our own pace. Once we had struck a deal, finalizing the paperwork with the financial staff was a breeze. All in all, a surprisingly smooth experience that we can feel good about. More

Kudos to Wiesner, Ron, and Todd for an excellent price and repair service. My son needed a car quickly and the sales/management really worked with us on an incredible price. In addition, there was confu and repair service. My son needed a car quickly and the sales/management really worked with us on an incredible price. In addition, there was confusion on the warrenty and all repairs were taken care of expertly! Wiesner did the right thing for the right reason, and I applaud their customer service and integrity as a business. I will recommend Wiesner to anyone I talk to as a great dealership. THANK YOU!!!! More

I have been buying cars for a long time now. And without a doubt, this was the best experience I have ever had. I would highly recommend these guys to anyone. a doubt, this was the best experience I have ever had. I would highly recommend these guys to anyone. More

I want to write this review to tell you how awesome Ron Clark really is as a person and as a salesman. He is an older gentleman and if I had to guess is from a corporate background. His appearance is p Clark really is as a person and as a salesman. He is an older gentleman and if I had to guess is from a corporate background. His appearance is professional, his manner is friendly and his words are well-spoken. As previous reviews stated, he really does go the extra mile helping you set up all the features in the car e.g. setting up blue tooth, XM radio, Ipod connectivity, all done knowledgeably and with a sincere desire to make you comfortable with the tech. There was no insincere flattery, fast-talking or doublespeak at any time during the transaction. He never acted annoyed with questions or as if I was wasting his time. I know this may sound to good to be true but I'm not a shill for the dealership, he really is a good guy and I do recommend him. More

Used Hyundai Roadside Assistance to have vehicle towed to dealership. During transit or while on-site, windshield was badly cracked. Dealership directed me to the Hyundai claims dept, which ultimately deni dealership. During transit or while on-site, windshield was badly cracked. Dealership directed me to the Hyundai claims dept, which ultimately denied my claim b/c they couldn't find 'fault' with either tow company or dealership (neither side claimed responsibility). I am a loyal customer who has purchased 3 vehicles from that dealership, so I wanted this made right. I went to the dealership and talked to Michael Dixon, who was very supportive of my situation. He took pictures of the car, took copies of all my claim paperwork, and assured me he would follow up. The next day, Jose (Service Manager) called to advise Wiesner would take care of the windshield and they would work it out between tow company and Hyundai claims dept. 3rd party windshield firm came out and replaced windshield, billing Wiesner. I want to express my thanks to Michael and Jose and the Wiesner dealership in making this right for me and demonstrating that loyal customers still mean something. Because of this favorable experience with Wiesner, I will return to the dealership when I am once again in the market for a new vehicle. Thank you!! More