Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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1,043 Reviews of Wickstrom Chrysler Jeep Dodge Ram
We purchased a Dodge Ram from Eric Jensen...I have to say first off the customer service was OUTSTANDING...I have never known my husband to actually like a car salesman!His personality,knowledge and just all first off the customer service was OUTSTANDING...I have never known my husband to actually like a car salesman!His personality,knowledge and just all around help was far and above what we would have ever expected....He contacted us in a very personable fashion,and we would definitely highly suggest Wickstrom,and Eric to any future customers...We also Love your advertisement on the BHS football jumbotron as we have three football players...Thanks to Eric,Steve,and Wickstrom for giving us a supremely positive experience in purchasing our Dodge Ram! The Van Kampen family More
Excellent customer satisfaction motivation by this dealer and after two years of experience with them they "walk the talk". This dealership is VERY customer sensitive and works hard to achieve excellence. and after two years of experience with them they "walk the talk". This dealership is VERY customer sensitive and works hard to achieve excellence. More
Worst experience I've had with a vehicle purchase. Was lied to about the overall coverage of warranty and the vehicle has been in the shop for repairs six times in four months. Doesn't pass smog testi Was lied to about the overall coverage of warranty and the vehicle has been in the shop for repairs six times in four months. Doesn't pass smog testing due to faulty parts on vehicle that were present at time of purchase but are not covered under "all encompassing warranty" that was purchased with vehicle. Very unsatisfied with the overall purchase and will do everything I can to help other people from going through this dealer and their lies More
I am not one to normally post a review however because the experience was so amazing I felt the need to do so. I have bought alot of cars in my time but never have I ever had this great of an experience. the experience was so amazing I felt the need to do so. I have bought alot of cars in my time but never have I ever had this great of an experience. From the moment I walked in I was blown away by the professionalism from my sales person Jared. He never made me feel like he was trying to sell me something. I felt like I was at a car show getting to see several different vehicles and getting all of my questions answered. The best part of the experience was that when I found a vehicle I liked I was presented a more than fair price right from the start and didnt have to do the back and forth game that most dealerships play. I can honestly say that once I found the perfect vehicle I was out of there in an hour. If someone is looking for a no haggle exprience Wickstrom is the place! More
I gathered several e-mail quotes from local Jeep dealers in the process of leasing a 2014 Grand Cherokee. Eric Jensen at Wickstrom won our business by being straight forward with a firm quote that was bette in the process of leasing a 2014 Grand Cherokee. Eric Jensen at Wickstrom won our business by being straight forward with a firm quote that was better than the competition. Other salesman came back with a request to visit their dealership and a vague promise to give us the “best deal”. I appreciated how Eric came back with the best written offer and stood behind the price. The Wickstrom Jeep dealership is “state of the art” with many amenities to make a customer comfortable while their car is being serviced. I would recommend without reservation contacting Eric Jensen and Wickstrom Jeep for any auto purchase. More
i was told certain items would be on the car i purchased.bought the car and find out some of the items i was told were on the car were not.i prove to them they were advertised that way and i reall purchased.bought the car and find out some of the items i was told were on the car were not.i prove to them they were advertised that way and i really got no where with them.i live 130 miles away from there and to be dealt this way is very sad.i have been handicapped for many years and i think i been taken advantage of.there is so much more but at this time i am unable to get into it right now.i just hate to see anybody else go through this.there was three people from that dealership i feel really did me wrong. More
We dealt with multiple dealers over the internet. This dealership came in 2nd and was about to go with the other dealership until I decided to google reviews. So glad I did as our first choice had horrifi dealership came in 2nd and was about to go with the other dealership until I decided to google reviews. So glad I did as our first choice had horrific reviews and this one, only good/great reviews. Got the Out the Door quote and when we went there, did our test drive and decided to buy. Everything went like clockwork and will HIGHLY RECOMMEND this place should you be in the market. More
Eric Jensen was my salesman. He did a great job. He answered all of my questions. He stayed late one day and came in early another day just to accomodate my schedule. He would immediately respond to answered all of my questions. He stayed late one day and came in early another day just to accomodate my schedule. He would immediately respond to calls if he was unable to answer. The dealership was the nicest one I have ever seen. Extremely clean with a huge selection of vehicles. I would definitely recommend Eric and Wickstrom to anyone considering buying a car. Thank you. More
I could not be more pleased with my experience at Wickstrom Ford. The staff was very friendly and my sales rep was extremely helpful. I would strongly recommend your dealership to any one I know lo Wickstrom Ford. The staff was very friendly and my sales rep was extremely helpful. I would strongly recommend your dealership to any one I know looking to buy a new car. More
Renee provided amazing customer service and was an absolute pleasure to work with. She is no-nonsense, and breaks the "car salesman" mold we are all used to dealing with when buying a new car. She wen absolute pleasure to work with. She is no-nonsense, and breaks the "car salesman" mold we are all used to dealing with when buying a new car. She went out of her way to make the experience pleasant, and painless. She understands the product extraordinarily well. I went to a competitor first, and the salesman new far less about the car than I did. I walked out and never went back. When I spoke with Renee, it was clear that she was at an entirely different level of knowledge and expertise. I may not have purchased this vehicle if it weren't for her. It was a discretionary purchase, and Renee's helpful can-do attitude was most useful in developing my knowledge and interest in the vehicle. If you are in the market for a new Jeep, I am convinced, you can do no better than to deal with her directly. (And no, I am in no way related to Renee... she simply deserves this extraordinary review.) More