Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I had my 1990 Miata in for a brake issue. It was "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for se "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for service because it was running very rich and was throwing a code for the air flow meter. I was told that they would not work on the car because it is "too old" and because of all the "aftermarket parts". Yes, I have modified the car, but the engine internals, wiring, and engine management system are all original and unmolested. Huh. A Mazda shop that refuses to work on Mazda vehicles? Who would have thought. I interpreted that as either a lazy tech that didn't want to troubleshoot, or a lazy tech that couldn't figure out why there is no place to plug in an OBDII scan tool. It turned out that my issue was caused by a "repair" that was made by the service department in question on another unrelated visit. And last but not least, they swindled my wife out of $60 on a "free" oil change for her new Mazda 3. Take this advice for what it's worth - save yourself the aggravation and go to Pearson. More
Price was below invoice and there was minimal haggling. Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Blue Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Bluetooth set up and Navigation, prior to leaving with my new car. More
Melvin worked hard at getting me a deal that I could afford, and at the terms I stated. It was nice having a friendly sales rep who understood my needs. I would definitely recommend him to my family a afford, and at the terms I stated. It was nice having a friendly sales rep who understood my needs. I would definitely recommend him to my family and friends. More
Mr. Edwards understood my price point and vehicle needs and patiently assisted me in getting the perfect vehicle for my family. The entire staff was friendly and explained all steps. An extra thank you to and patiently assisted me in getting the perfect vehicle for my family. The entire staff was friendly and explained all steps. An extra thank you to Mr. Roberts who assisted me without any rewards until Mr. Edwards was able to take over the process. More
This have been one of my best buying a car experience. Mr. Roberts was patient and listen as to with I was looking for in a vehicle. He did not try to just sale me anything. He knew I was working on a bud Mr. Roberts was patient and listen as to with I was looking for in a vehicle. He did not try to just sale me anything. He knew I was working on a budget and he found me something in the price range I needed. The whole staff was great and I look my new car. More
I am very happy with my experience of buying a vehicle a vehicle at Whitten Bros. The salesman was very friendly and knowledgeable. He was easy going and honest. The same can be said of the manager and fina vehicle at Whitten Bros. The salesman was very friendly and knowledgeable. He was easy going and honest. The same can be said of the manager and finance manager. Great experience. More
The is our second time buying a vehicle from Whitten Brothers. Their experience, knowledge and customer service by far exceeds any other dealership that we have dealt with over the years. Larry Fibbiani Brothers. Their experience, knowledge and customer service by far exceeds any other dealership that we have dealt with over the years. Larry Fibbiani is a wonderful person to do business with. He was very informative and stayed with us through the whole process without being "pushy" at all. Chris Page made the financial part of the deal pleasant and easy. We will definitely return for future purchases and will refer many friends to them! More
Just happened to travel from Palmyra to Richmond to see the Dolphin Gray Mazda Miata MX-5 Grand Touring roadster and determine if we liked the color. When I called, prior to leaving the house, Willie Stew the Dolphin Gray Mazda Miata MX-5 Grand Touring roadster and determine if we liked the color. When I called, prior to leaving the house, Willie Stewart (Sales Manager) happened to answer the phone and confirmed the car was on the lot. Once we got there, Bill Edwards took care of my wife and I. This was the most pleasant experience I've had buying a car since everyone was so friendly. Even Chris Price (Business Manager) was great to wrap up the financial paperwork. Great job, everyone!!! We know where to go for our next Mazda! More
Everyone we dealt with was very professional, friendly and knowledgeable. Their were many options of vehicles, colors, etc available for selection. Very pleasant experience and I would visit again in t and knowledgeable. Their were many options of vehicles, colors, etc available for selection. Very pleasant experience and I would visit again in the future. More
Jay and the Whitten team are honest, friendly, and helpful professionals. No uncomfortable high-pressure sales tactics or smoke and mirrors--just a fair deal, expertly guided. Their "Whitten Advantage helpful professionals. No uncomfortable high-pressure sales tactics or smoke and mirrors--just a fair deal, expertly guided. Their "Whitten Advantage" is an excellent bargain. Will definitely buy from Jay and Whitten again. More