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Whitten Brothers Mazda

Richmond, VA

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187 Reviews
At Whitten Brothers Mazda, we are dedicated to providing an exceptional car-buying experience with our renowned Whitten Advantage. Located conveniently on Midlothian Turnpike, our dealership offers a vast selection of new Mazda vehicles and high-quality pre-owned cars. Our commitment to transparency, customer empowerment, and outstanding service sets us apart. From our friendly, knowledgeable sales team to our state-of-the-art service center, we ensure every visit exceeds your expectations. Experience the advantage at Whitten Brothers Mazda, where customer satisfaction is our top priority.
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10745 Midlothian Turnpike

Richmond, VA

23235

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Showing 187 reviews

December 31, 2013

I had my 1990 Miata in for a brake issue. It was "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for se More

by MonoLoco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Snead
December 03, 2013

Price was below invoice and there was minimal haggling. Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Blue More

by tiffanyhartman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Edwards
November 01, 2013

Melvin worked hard at getting me a deal that I could afford, and at the terms I stated. It was nice having a friendly sales rep who understood my needs. I would definitely recommend him to my family a More

by TLEA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Roberts
September 27, 2013

Mr. Edwards understood my price point and vehicle needs and patiently assisted me in getting the perfect vehicle for my family. The entire staff was friendly and explained all steps. An extra thank you to More

by stendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Edwards
September 25, 2013

This have been one of my best buying a car experience. Mr. Roberts was patient and listen as to with I was looking for in a vehicle. He did not try to just sale me anything. He knew I was working on a bud More

by Tsudler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Roberts
August 29, 2013

I am very happy with my experience of buying a vehicle a vehicle at Whitten Bros. The salesman was very friendly and knowledgeable. He was easy going and honest. The same can be said of the manager and fina More

by colemanmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Johnston
July 22, 2013

The is our second time buying a vehicle from Whitten Brothers. Their experience, knowledge and customer service by far exceeds any other dealership that we have dealt with over the years. Larry Fibbiani More

by Lutcher100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Fibbiani, Chris Price
May 21, 2013

Just happened to travel from Palmyra to Richmond to see the Dolphin Gray Mazda Miata MX-5 Grand Touring roadster and determine if we liked the color. When I called, prior to leaving the house, Willie Stew More

by bsmedesigner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Stewart, Bill Edwards
May 02, 2013

Everyone we dealt with was very professional, friendly and knowledgeable. Their were many options of vehicles, colors, etc available for selection. Very pleasant experience and I would visit again in t More

by lrobinson1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Price (Finance), Melvin Roberts
January 23, 2013

Jay and the Whitten team are honest, friendly, and helpful professionals. No uncomfortable high-pressure sales tactics or smoke and mirrors--just a fair deal, expertly guided. Their "Whitten Advantage More

by robcollins1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Dawson
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