Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Thanks Robert King and the Whitten Team My wife and I actually have purchased 2 vehicles from these folks. We worked with Robert king and he was fantastic!! He let us take our time to make o My wife and I actually have purchased 2 vehicles from these folks. We worked with Robert king and he was fantastic!! He let us take our time to make our decision and they gave us twice what we thought we could get for her trade. The whole experience was hassle and pressure free. I would highly recommend Robert King and Whitten Brothers to anyone looking to purchase a new vehicle. This was one of the best car buying experiences we have ever had. More
I bought a pre-owned Kia I saw on the internet..great van A little disappointed that when I picked it up it wasn't cleaned, even though I waited an hour. The electric door didn't work. The manager took care o A little disappointed that when I picked it up it wasn't cleaned, even though I waited an hour. The electric door didn't work. The manager took care of this right away to my satisfaction. The door took a few days to get the part. They gave me a jeep to drive in the process. They delivered on everything they said. I am very pleased and will go there first when I need a vehicle in the future. More
"THE BEST EXPERIENCE" Melvin was the best salesperson I ever encountered. I was nervous when I walked into the dealership. Melvin walked me through everything and put my wo Melvin was the best salesperson I ever encountered. I was nervous when I walked into the dealership. Melvin walked me through everything and put my worries at ease. The staff was friendly and helpful. Today I'm driving a new car. Thank you Melvin for being patient with me. Thank you Whitten brothers. I would highly recommend Whitten brothers to anyone who is looking for a car. You guys are the best! More
Excellent experience This was my first time coming to Mazda and I was beyond impressed with my whole experience, all thanks to Mr. King. He was genuine and patient with me This was my first time coming to Mazda and I was beyond impressed with my whole experience, all thanks to Mr. King. He was genuine and patient with me being that I was unsure with what I really wanted. He was not pushy and I would recommend anyone to him. More
Not the same old same old.. I did my homework and started my search for my 2015 Mazda 6. I found the Whitten internet site easy to use and unlike many dealers, they did not try t I did my homework and started my search for my 2015 Mazda 6. I found the Whitten internet site easy to use and unlike many dealers, they did not try to bait me in with some sort of ridiculous lowball number - a common marketing scheme where dealers will advertise a low price that includes every single possible discount - you only find out that you do not qualify for many of them until you have already invested time driving to the dealer, test driving, etc. Another point, they have real photos of the ACTUAL cars, not just stock pics. Also, they are responsive and quick to follow up on inquiries. Anyway, Whitten's price was fair, honest, and legitimate. The delivery process was smooth and hassle-free - they even took the time to bring the owner over from next door for a handshake and quick hello. This is the way car buying should be and I highly recommend. More
New car Good service and friendly staff. Overall it was a good car buying experience and I would recommend whitten brothers mazda to others looking for a ne Good service and friendly staff. Overall it was a good car buying experience and I would recommend whitten brothers mazda to others looking for a new mazda. More
Incredibly Patient! Everything about my experience was wonderful! Margaret took the time to listen to my needs in order to make sure I got the best fit. She was willing Everything about my experience was wonderful! Margaret took the time to listen to my needs in order to make sure I got the best fit. She was willing to work within my time frame and was never pushy. Everyone at the dealership was knowledgeable, friendly, kind, and easy to work with. I couldn't recommend more highly! More
Excelent service , friendly environment. Provided all the information needed to make the decision, they try to sell, but no with high pressure sale techniques. They ca , friendly environment. Provided all the information needed to make the decision, they try to sell, but no with high pressure sale techniques. They called me back next morning to let me know a better interest rate was available so they did not mind to redo the paperwork. More
A Great Dealership I looked all over Maryland and Virginia for a 2014 Mazda Miata. Time and time again, dealerships wanted to sell me what was on their lots versus what I looked all over Maryland and Virginia for a 2014 Mazda Miata. Time and time again, dealerships wanted to sell me what was on their lots versus what I wanted. However, Whitten was the exception. I talked to Whitten's GM regarding my frustration with previous dealerships and my needs. GM located the exact car I wanted within 3 hours and we agreed on a price, over the phone, within 2 hours. I was met by the Sales Consultant upon arrival at Whitten Mazda. I received great customer service...from painless and efficient paperwork process to car being prepared and ready to go. I was in and out of Whitten in less than 2 hours. I found the entire car buying experience to be stress free and top notch. More
I had the best experience I could have asked for from a car buying experience. Robert went above and beyond to find the exact car I wanted. Robert was superior in his sales technique, never being pushy and car buying experience. Robert went above and beyond to find the exact car I wanted. Robert was superior in his sales technique, never being pushy and always looking out for my best intrest. Willie also went above and beyond helping to locate the vehicle I wanted and ensuring that it arrived in a timely fashion and was within my price range. Thank you so much Whitten Mazda for a superior car buying experience! More