White's Honda of Lima

I was offered a good deal on my car. The only thing that disappointed me was the fact my poly steel coat was not completed before the purchase as promised. I have to make another trip ba The only thing that disappointed me was the fact my poly steel coat was not completed before the purchase as promised. I have to make another trip back and the dealership is 50 minutes away. We'll have to make two trips to do that. More

Everyone is very professional and friendly. Jon Cox always works with my schedule and is never pushy. Jon Cox always works with my schedule and is never pushy. More

Fixed all my recalls in a timely manner. Excellent dealership to work with. Highly recommended Excellent dealership to work with. Highly recommended More

Over an above the call of duty! Thank you so much! Appreciate all of you so much. Thank you so much! Appreciate all of you so much. More

Very friendly staff and very helpful . The staff goes over the work that was completed on the car when the oil was changed. The staff goes over the work that was completed on the car when the oil was changed. More

They are knowledgeable about their products, very gracious with their customer service. They have patience, and always willing to work for the customer! I’ve been leasing with them for five or six ye gracious with their customer service. They have patience, and always willing to work for the customer! I’ve been leasing with them for five or six years now! More

I drove in and asked them when I could get my car fixed. They said they had time that day and I could wait. I told them I can wait but I had to leave at 2pm. End the end, after 5 hours waiting, I had to u They said they had time that day and I could wait. I told them I can wait but I had to leave at 2pm. End the end, after 5 hours waiting, I had to use my own vacation time/PTO which I was livid about, to get my car fixed. I had gotten burned by them previously and this time was no different. I could have gotten a rental and they could take all the time they wanted but they never communicated with me on that. The service was fine but the communication was awful. The only reason why I gave this review a one-star rating for my experience was because I had to round up. More

Frustrated with service. Long waits and service tech did not let me know that a scheduled maintenance was required. I always schedule my appointment and yet cars are “squeeze Long waits and service tech did not let me know that a scheduled maintenance was required. I always schedule my appointment and yet cars are “squeezed in” and I’m waiting for well over an hour for standard service appointment. I have also repeatedly corrected contact phone number and email for MY vehicle and somehow my daughter or spouse get the calls verifying appointments etc. My husband tells them every time to call me but they can’t seem to get it right. I laughed about it initially but it has become offensive! This is the 5th car I’ve bought at this dealership. My name is on the Title! More

Please at and helpful staff. Everyone was very helpful and the process was well prepared. Everyone was very helpful and the process was well prepared. More

Easy to work with quick to respond Knows how to get you the best deal the best deal More