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White's Honda of Lima
Lima, OH
1,369 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service.
Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,369 reviews
October 21, 2023
The mechanics are good, but the rest of the service department is terrible. I called to check on my car and got an answering machine, then I called back and asked the operator to get me service, after department is terrible. I called to check on my car and got an answering machine, then I called back and asked the operator to get me service, after about 20 rings I guy answered and was extremely rude, said he’d have someone check on my car and call me back, but never did. I waited another hour called back, but no one could tell me about my car. The person I talked to said they would leave a message with someone and they’d call me back. An hour or so later I got a call it was done. A few days later I got a call asking how my experience was and not to do this survey until I talked to them. Called yesterday was told they have the manager call me either yesterday or today at the latest, it’s 7:15 the next day and nothing, which tells me they really don’t care about their customers! I like taking my car there because it’s local, but if is the way they do business, considering taking my vehicle elsewhere. Am planning on buying a new car in the near future, but may look else where now! More
by BURNSSA11
Verified CustomerEmployees Worked With
I don’t remember their names or they didn’t tell me.
October 17, 2023
Everyone was very friendly and knowledgeable about the business. Went I to buy a CRV and ended up with a truck. Will recommend to our friends. business. Went I to buy a CRV and ended up with a truck. Will recommend to our friends. More
by dsteinbrenner686
Employees Worked With
Matt Deters
October 16, 2023
We really had an ordeal with our Odyssey and there was a lot of back and forth with the dealership and a little miscommunication, but I believe they worked hard to make things right and work with us to make lot of back and forth with the dealership and a little miscommunication, but I believe they worked hard to make things right and work with us to make sure we were happy with our service. More
by GARMANDJ
Employees Worked With
Steve
