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White's Honda of Lima
Lima, OH
1,377 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service.
Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,377 reviews
March 13, 2024
They are knowledgeable about their products, very gracious with their customer service. They have patience, and always willing to work for the customer! I’ve been leasing with them for five or six ye gracious with their customer service. They have patience, and always willing to work for the customer! I’ve been leasing with them for five or six years now! More
by AMBERFIELDS1982.AF
Verified Customer
March 13, 2024
I drove in and asked them when I could get my car fixed. They said they had time that day and I could wait. I told them I can wait but I had to leave at 2pm. End the end, after 5 hours waiting, I had to u They said they had time that day and I could wait. I told them I can wait but I had to leave at 2pm. End the end, after 5 hours waiting, I had to use my own vacation time/PTO which I was livid about, to get my car fixed. I had gotten burned by them previously and this time was no different. I could have gotten a rental and they could take all the time they wanted but they never communicated with me on that. The service was fine but the communication was awful. The only reason why I gave this review a one-star rating for my experience was because I had to round up. More
by TRAINERTOMBG
Employees Worked With
Brett or Brian?
March 13, 2024
Frustrated with service. Long waits and service tech did not let me know that a scheduled maintenance was required. I always schedule my appointment and yet cars are “squeeze Long waits and service tech did not let me know that a scheduled maintenance was required. I always schedule my appointment and yet cars are “squeezed in” and I’m waiting for well over an hour for standard service appointment. I have also repeatedly corrected contact phone number and email for MY vehicle and somehow my daughter or spouse get the calls verifying appointments etc. My husband tells them every time to call me but they can’t seem to get it right. I laughed about it initially but it has become offensive! This is the 5th car I’ve bought at this dealership. My name is on the Title! More
by DSNAVLEY
Employees Worked With
Brett ??? Servive
March 12, 2024
Please at and helpful staff. Everyone was very helpful and the process was well prepared. Everyone was very helpful and the process was well prepared. More
by bgjones80
March 11, 2024
The purchase of our Honda CR-V from your dealership was a great experience! The Honda dealership team was professional, personable, knowledgeable, and courteous. The Honda CR-V is an exceptional vehicle! great experience! The Honda dealership team was professional, personable, knowledgeable, and courteous. The Honda CR-V is an exceptional vehicle! More
by kenann
Employees Worked With
Other Employees :
Travis Sayler (Honda sales); Ryan Sharp & Lucas Mertz (delivery specialists) - all five stars
March 11, 2024
They are prompt and have excellent mechanics. I would not take my vehicle anywhere else. I would not take my vehicle anywhere else. More
by BEVBRI777
