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White's Honda of Lima
Lima, OH
1,368 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service.
Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
July 01, 2023
This was my first visit and , unfortunately, might be my last. I decided to save myself a longer drive to my original Honda dealership to service my 2 year old HRV lease. Expecting maybe a half hour or an h last. I decided to save myself a longer drive to my original Honda dealership to service my 2 year old HRV lease. Expecting maybe a half hour or an hour wait, my visit ended up lasting over 2 hours. My HRV has only 13,000 miles and has NEVER had any mechanical problems, so I expected quick service. I left the dealership after having a routine service and tire rotation, but several miles into my 28 mile drive home a tire pressure warning light appeared. I called Whites Honda and returned very upset. The manager was very friendly and apologetic, but drove my vehicle around and gave me the explanation that the tire pressures were fine (he claimed there was no way to manually reset the warning light) and ASSURED me that the light would go off eventually after several miles of driving. He gave me his personal business card and said I could call him if the light stayed on. The warning light was still on after my drive home 30 minutes later, and I was upset. I took out my Honda manual and read how to recalibrate the tire system manually by pressing the TPS (?) button on the lower left panel in my vehicle, and the warning light went off! By then I was extremely stressed and baffled by the poor quality of mechanical service I received at Whites Honda of Lima. More
by amyershfcs
Verified CustomerEmployees Worked With
Brad
June 30, 2023
The experience that I had at Whites Honda of Lima was nothing less than phenomenal. The staff was professional and the service was quick and on point nothing less than phenomenal. The staff was professional and the service was quick and on point More
by VIOLA.DEBERRY66
Employees Worked With
Steve Nungester
June 30, 2023
From the salesperson, to the Lease Manager, to the Finance Manager, to the Service Department personnel, treatment at White Honda has been professional, prompt, courteous and friendly. I have recomm Finance Manager, to the Service Department personnel, treatment at White Honda has been professional, prompt, courteous and friendly. I have recommended this dealership to friends. More
by rfawcettjr
Employees Worked With
Matt Deter-Steve Wise
June 29, 2023
Very unprofessional- do not return phone calls. Do not clean up after your work and you leave black grease prints all over a car. Do not clean up after your work and you leave black grease prints all over a car. More
by Bairjena
Employees Worked With
The service writer didn’t provide me the service ticket.
June 29, 2023
The dealership is Clean. The dealership is Efficient. The dealership was Friendly. W was greeted by service as soon as I entered. The dealership is Efficient. The dealership was Friendly. W was greeted by service as soon as I entered. More
by tony.cox3536
Employees Worked With
I don’t remember.
