White's Honda of Lima

Always amazed at how they are always on time , keeping you updated about possible things needing taken care of. The staff is always very courteous. you updated about possible things needing taken care of. The staff is always very courteous. More

Out of all the dealership we visited, your professionalism and people.skills deserve recognition. Not just one individual, but every person that worked with me to finalize my purchase. Thank y professionalism and people.skills deserve recognition. Not just one individual, but every person that worked with me to finalize my purchase. Thank you, Elizabeth Campbell More

Took my wife's van in for an oil change and they told her they recommend doing a tire alignment and balance (we didn't buy tires). On the receipt they put that my wife REQUESTED to have tires rotated and ali they recommend doing a tire alignment and balance (we didn't buy tires). On the receipt they put that my wife REQUESTED to have tires rotated and aligned. $250+ oil change. More

Everyone there was very helpful and friendly. The work was done quickly and to my satisfaction. The work was done quickly and to my satisfaction. More

Very nice, easy to work with, friendly staff,and much better to work with than Marysville Honda. better to work with than Marysville Honda. More

I brought my Honda Odyssey van to the service department for a complete brake replacement. They replaced all 4 and turned the rotors. The van is now braking very smoothly. This service was done in a time for a complete brake replacement. They replaced all 4 and turned the rotors. The van is now braking very smoothly. This service was done in a timely manner and everyone in the service department was very courteous. I am very pleased. More

The second time we had to bring our vehicle back because their techs don’t know how to properly diagnose a vehicle. Only after I sent the first review and wrote my diagnosis in that survey did we get a call their techs don’t know how to properly diagnose a vehicle. Only after I sent the first review and wrote my diagnosis in that survey did we get a call about what the issue was. We weren’t kept updated the status of our vehicle by Tyler Hepp. He never answered our calls. We were told the repair could possibly take that evening or the next day at the latest. After the first day, we were told the wrong part was ordered. The third day we were told it may be done but he would keep us updated. The only update we got was an hour before they closed saying the vehicle was finished. We brought the vehicle home, kids car seats were unlatched and multiple trim pieces were on the floor that I had to reattach. This service center is a joke and we plan on expressing this to Honda corporate as well as others who ask us for our opinion. Unless it’s warranty work, we won’t be back. More

Did the work and then contacted me to wear at my convenience I could pick up my truck . went very well! convenience I could pick up my truck . went very well! More

Service excellent however took over a week to get in for service. That’s too long service. That’s too long More

Very good news about the details of my car and how much it would be for a aliment it would be for a aliment More