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White's Honda of Lima
Lima, OH
1,368 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service.
Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
Verified Customer
August 13, 2023
The ease of scheduling my appointment. When I arrived I was taken care of right away and when my car was done I received a text message which I liked. When I arrived I was taken care of right away and when my car was done I received a text message which I liked. More
by RLSHOBE
Employees Worked With
Did not catch any of their names
August 13, 2023
I took it here to get my alarm re-calibrated to get my sensors worked on so it would audibly "beep", ensuring that the car was locked for safety purposes. In addition I asked to realign my headlights sinc sensors worked on so it would audibly "beep", ensuring that the car was locked for safety purposes. In addition I asked to realign my headlights since it looked like one was higher than the other causing a safety concern. In addition to all that, I was told I had to pay $68 to borrow a car to go to work. That didn't sit well since the Findlay Honda dealer doesn't charge but Lima does. When I got my car back I was told it was fixed and I returned to work. When I got back to work I noticed that there was no "beeping" when I locked the car, the headlights were the same as when I brought it in and it just appeared that nothing was done since there were no corrections to what I wanted to get worked on, even though it was explained it was fixed. Bottom line was I've been screwed by this Honda dealer before and shame on me for going back for service again, but this experience was just poor from my standpoint. Again. Seems like nothing was done but they'll charge me $98 for the work and $68 for the rental car. The price I paid for service didn't seem worth it since it just looks like nothing was done. Definitely going to go elsewhere the next time. The explanation on what was done was fine its was the actual work that I question. More
by TRAINERTOMBG
Employees Worked With
Young guy with a hat and glasses on the left hand side when you drive in
August 11, 2023
wait for car service was long wait over 2 1 /2hours the floor in service bay was wet water on floor in places with a recent hip surgery didn't feel very safe .other customers in lobby was still there and floor in service bay was wet water on floor in places with a recent hip surgery didn't feel very safe .other customers in lobby was still there and they were there before me. thanks for asking Dale More
by kstar39
Employees Worked With
no name tags no intduce them selfs older gentleman was very nice with paper work a 128 dollar labor bill was a little hard to swallow
