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White's Ford
Orrville, OH
382 Reviews
Thank You For Choosing White's Ford On 57
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 382 reviews
July 09, 2012
As the first dealership I have dealt with at length, Maibach Ford has spoiled me. Having now moved out of the area and visited other Ford dealerships for simple service work, I now realize what a gem Ma Maibach Ford has spoiled me. Having now moved out of the area and visited other Ford dealerships for simple service work, I now realize what a gem Maibach was. Everyone is nice and courteous and up front about everything. If there is something you don't understand, their service reps and mechanics go out of their way to explain things and make you feel comfortable with your decisions. I highly recommend their service, especially their tire/oil change center ("Fast Freddy's"). The ownership of Maibach has changed recently, but I trust that the new owner will continue to keep Maibach the wonderful experience it has been for me. More
by metdawg
Employees Worked With
Wayne Marty
Helpful July 21, 2009
I have never been very pleased with any auto dealers in the past, and so I always dread having to look for another vehicle. I was skeptical when I first went to Maibach; I mean, everyone is nice when they the past, and so I always dread having to look for another vehicle. I was skeptical when I first went to Maibach; I mean, everyone is nice when they want to sell you something, right? The sales people were all very courteous to me, the owner, Fred was always friendly, the price was good (I had gotten my info together on-line beforehand to be prepared). After the sale I braced myself for service fiascos. During the warrenty time on my truck, the service work was A-1, and I was ALWAYS treated with respect and courtesy. I had come to expect less from previous experience elsewhere, especially since I am a woman. My concerns have always been listened to and treated with the respect that I would like to have. And every employee, from the service manager to the young man that drove my truck around for me to pick up was very courteous. I could not expect any better service or treatment. I wrote a letter to Mr Fred Maibach to post for his employees and for Ford if he chose, to let them know they are doing a super job! Too many times we loudly complain when things are done wrong or we are wronged, but when things go well and we are treated right, we don't speak as loud; I want to let them know when they are doing things right! I highly recommend this dealer, and I will do what I can do give them business to keep them around. More
by ms goodwrench
Employees Worked With
service managers;Al, Jim
