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White's Ford
Orrville, OH
541 Reviews
Thank You For Choosing White's Ford On 57
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 541 reviews
January 16, 2024
Best there is best there ever will be 100% *llll* thanks for everything and all you do for everything and all you do More
by jk
Verified Customer
January 16, 2024
I have a lot of faith in their honesty. All employees are polite, friendly and helpful. All employees are polite, friendly and helpful. More
by Lmaurer54
January 16, 2024
Fast friendly service department had me in and out for an oil and filter change in less than 45 minutes on my F350 Diesel. oil and filter change in less than 45 minutes on my F350 Diesel. More
by Tom
Employees Worked With
January 16, 2024
At 4 weeks, repair took too long. And I shouldn’t have had to pay half of the recall charge because the car was in Montrose Ford for the shift linkage bushing recall and they were tol And I shouldn’t have had to pay half of the recall charge because the car was in Montrose Ford for the shift linkage bushing recall and they were told to check the flex plate due to a transmission seal leak and noise. The service writer said that if the flex plate was broken, I wouldn’t be able to drive it. I retired from being a professional mechanic and former transmission rebuilder, and replaced many flex plates, flywheels and ring gears. I consider this a slap in the face by Ford and some of their dealerships. I have been an avid Ford owner for many years, and this experience has shaken my faith in Ford products seeing that the 2017 Escape had to have the engine replaced at 38,000 miles which took Valley Ford 4 month to complete. When the Escape was returned to me, the brake rotors were rusted so badly they had to be replaced, which Valley Ford wanted to charge me $1200 to do the job. Future Ford owner, to be determined! As far as White Ford goes, great people, but they need more technicians to improve turnaround and customer service satisfaction. More
by waltr6596
Employees Worked With
December 29, 2023
Very nice people, very responsive. Will explain things in detail for you to understand very well Will explain things in detail for you to understand very well More
by steven.ignatz
December 17, 2023
The best service department and sales staff around. We have never been disappointed with any dealings with this dealership We have never been disappointed with any dealings with this dealership More
by KGINGRICH62
Employees Worked With
December 17, 2023
Mind-numbingly slow. 3+ hours for a pre-scheduled alignment and battery replacement. Lied to me about total cost of battery and installation. Sorry- but you could do f 3+ hours for a pre-scheduled alignment and battery replacement. Lied to me about total cost of battery and installation. Sorry- but you could do far better. More
by Tmbohland
Employees Worked With
December 17, 2023
They always go above and beyond to make the customer satisfied. They will pick up your car for a service and deliver it back to you, now that is great service!! satisfied. They will pick up your car for a service and deliver it back to you, now that is great service!! More
by Deb
December 16, 2023
I appreciated the appointment confirmation and reminder. A few more words to get to 15. A few more words to get to 15. More
by Petit3131
Employees Worked With
December 15, 2023
I always get great service from White Ford! They have a professional, courteous staff and consistently meet expectations. They have a professional, courteous staff and consistently meet expectations. More
by jeff.williams44
