White's Ford

had excellant experience on the phone and with dealership will recommend and buy infuture with alan beery will recommend and buy infuture with alan beery More

We were exceptionally pleased with the service and the attention we received from White's Ford in Orrville. The only thing disappointing was somebody was supposed to get back with us about the missing 2n attention we received from White's Ford in Orrville. The only thing disappointing was somebody was supposed to get back with us about the missing 2nd FOB. More

Whites Ford is the place for me when needing a vehicle and or service. Fantastic folks!! and or service. Fantastic folks!! More

Good service, knowledgeable techs,fast and efficient. Helpful and explain everything so I thoroughly understand Helpful and explain everything so I thoroughly understand More

Friendly not pushy worked threw all steps fast an in a friendly manner helped in every step friendly manner helped in every step More

Justin is a very good service person I would highly recommend him to any of my friends recommend him to any of my friends More

WHITES FORD ON 57 IN ORRVILLE Incredibly dishonest. They ran a promotion which included cash prizes and I was lead to believe that I won. After calling all the people I was instructed to call and doubl They ran a promotion which included cash prizes and I was lead to believe that I won. After calling all the people I was instructed to call and double checking what was needed to collect my prize ran by this business, all I was left with was a scam. I was instructed to bring my winning ticket, and my ID to Whites Ford and they would give my my prize of 10x $1,000. After two phone calls and a series of question I asked if I would have to buy a car to receive this money, or what stipulations I would need to do to receive my winnings. Both calls they reassured me that I won the winnings, to rush down to the dealership due to it being the last day of the prizes. I drove 30 mins to make it in time just to be lead to a tablet and the sales person explaining that the information on the promotion was misleading and confusing. He then spun the lottery-like game and told me I won $5. He then took my information, handed me a $5 and ushered me out the door. I wasted my gas, my time and adjusted my day to collect what I thought was 10x $1,000 as my ticket described and left with false advertising. I was one of MANY people disappointed and left feeling cheated by this business. I called back to inform them to never use my information for sales or any reach out for purchase. I also asked to speak yo a manager after my experience and was told I would speak to Larry but I was never connected to a manager. I do not trust whites ford on 57. If they can scam all these people with winning tickets, they can scam you on your next vehicle purchase. More

I appreciate the friendly and quick service I receive when I go to the quick change oil lane for service. I believe that the personnel working there have a good working knowledge of the subjects relevant when I go to the quick change oil lane for service. I believe that the personnel working there have a good working knowledge of the subjects relevant to oil changes. HOWEVER, during my most recent visit for our 2018 Ford Edge, an issue came up regarding tread depth. The information I was provided resulted in questions on my part. Unfortunately, the persons I had to deal with were unable to provide answers and moreover, made no effort to find someone who could answer my questions. I was clearly not satisfied with what I was being told, so it would have been appropriate to find someone to talk with me. This is a serious issue, so it’s not going away. More

Listened to my concerns and made good decisions about the best "fix." Thanks for the great service. best "fix." Thanks for the great service. More

Probably won’t go back. Each time takes 2-3 times to get my Ford car fixed. This is a Ford dealer right? Service people are nice, helpful. Manager never returned phone call Each time takes 2-3 times to get my Ford car fixed. This is a Ford dealer right? Service people are nice, helpful. Manager never returned phone call. Getting second opinion on what is wrong with car More