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White's Canyon Ford

Spearfish, SD

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48 Reviews

2751 E Colorado Blvd.

Spearfish, SD

57783

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48 Reviews of White's Canyon Ford

December 12, 2024

Poor service Had rear brakes replaced on 2019 Taurus. 2 weeks later caliper fell off on a trip out of town.Bolts were not tightened. Had to have dealer 100 miles away replace.Talked to dealer they were More

by Terrychatelle47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon
Dec 13, 2024 -

White's Canyon Ford responded

Thank you for sharing your honest experience, Terry. We sincerely apologize for the issue you experienced with your brakes and the inconvenience caused during your trip. Safety and quality service are top priorities for us, and we regret falling short in this instance. We also apologize for any lack of communication. If you have yet to get in touch with our team, please contact our service manager directly so we can discuss your concerns further and work toward a resolution. Lance Johnson, 605-717-9226. Your feedback is important to us, and we want to make this right.

October 14, 2024

We have done business with this ford dealer for over 30 yers. I purchased numerous vehicles from them, plus service work. I have recommend them them to numerous friends . Recently i purchased four ti More

by leeschmunk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
Oct 15, 2024 -

White's Canyon Ford responded

Thank you for your long-term loyalty, Lee, and for trusting us with your business over the years. We appreciate your feedback and apologize for any misunderstanding regarding the recent charges for your tire purchase. We strive for transparency in all our transactions, and we regret that this experience didn't meet those expectations. Your feedback is important, and we will use it to ensure better communication in the future. Please feel free to reach out if you'd like to discuss this further, and thank you again for your continued support. Brandon Harms, General Manager, 605-642-4400.

December 23, 2021

Bad business and ford trucks and they will not help you I will not go back More

by Mdumolt1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Dec 23, 2021 -

White's Canyon Ford responded

Mdumolt1234, we are very sorry to hear you had a bad experience. Please give us a call at 605-642-4400 to see if there is anything we can do to help make things right!

Dec 23, 2021 -

Mdumolt1234 responded

I did you guy's said there is nothing you can do when i got the truck water pump went out 2700 to fix drove it two day's fuel pump went out 4000 to fix and a poly and cracked in turbo pipe that going to cost 10,000 to fix after i got my truck backed engine went out i called you guy since i didn't get insurance through u guy's nothing u can do new engine cost over 15,000

Dec 23, 2021 -

Mdumolt1234 responded

Mdumolt1234@outlook.com My name is matt dumolt

Dec 28, 2021 -

Mdumolt1234 responded

You guys won’t even buy back the truck

October 09, 2018

Awesome hassle free experience Just purchased a truck from these guys this weekend. Everyone we dealt with was awesome especially Allison!! I would definitely recommend anyone looki More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison, Brion
Oct 26, 2018 -

White's Canyon Ford responded

Hey Tyler. Thanks for the review! We are glad you had an awesome time. Stop by anytime!

April 06, 2018

Alli Petersen Salesmen was excellent. She followed up, and followed through with her commitments to me. Only negative, and why they did not receive 5 stars from m More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Petersen
Oct 26, 2018 -

White's Canyon Ford responded

Thanks for the thorough review Doug. We will make sure that next time something like this isn't over looked. Come in sometime for a free car wash on us!

March 30, 2018

Best dealership in the area Our salesman, Scott Stuart, is always extremely helpful and knowledgeable. We highly recommend him and White's Canyon Ford. We have always had excepti More

by steveandtracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stuart, Pete, Greg
Oct 26, 2018 -

White's Canyon Ford responded

Thank you Steve and Tracey for this review that covers all areas of the dealership. Its always nice to hear that people are happy from sales to service. See you soon

March 22, 2018

Allison Petersen was a fantastic sales representative. Allison Petersen knew that Luke was looking for a new pickup and did not give up until she found the perfect vehicle for him. She was with us every st More

by ColKel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Petersen
Oct 26, 2018 -

White's Canyon Ford responded

Another amazing review THANK YOU! Thank you for taking the time to leave this review. We try our hardest to be there with you every step of the way. Stop by and visit with us any time!

March 14, 2018

Happy drivers We are very happy with the curtesy and attention to detail shown by Allison to us during our purchase. For sure we will contact Allison first when loo More

by richard31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Peterson
Oct 26, 2018 -

White's Canyon Ford responded

If we could review you Richard we would give you a 5 star rating as well. Thank you for leaving us a review and we look forward to your next visit!

March 14, 2018

The BEST personal service Alli is the best car saleswoman...just let her know what you need and it's yours. Will definitely go back when we need another vehicle. More

by athunker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alli peterson
Oct 26, 2018 -

White's Canyon Ford responded

Thanks for the review. It makes us happy that you are happy. come visit us sometime so we can catch up.

March 14, 2018

Very easy to work with We worked with Alli on purchasing our vehicle. We would do it again! She was nice and knew what she was doing. Thank you again. More

by Karihtn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alli Petersen
Oct 26, 2018 -

White's Canyon Ford responded

Thank you Karihtn! Thanks for the review and stop by and visit with us sometime.

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