White's Auto Mall Nissan - Service Center
Hopkinsville, KY
325 Reviews of White's Auto Mall Nissan - Service Center
Good service but was disappointed I had to get new tires last time I went ..Kim did get the tires the next day and was able to get everything done.... last time I went ..Kim did get the tires the next day and was able to get everything done.... More
The customer service is always outstanding at this dealership! They always excel in taking care of my auto care needs and never disappoint! Thanks so much! dealership! They always excel in taking care of my auto care needs and never disappoint! Thanks so much! More
They are always great with getting me in and out and always do a terrific job! always do a terrific job! More
Never a long wait time and the staff is very friendly. I just wish the snacks were better. I just wish the snacks were better. More
Service was completed in a timely manner and my service advisor was kind, courteous, and professional. advisor was kind, courteous, and professional. More
This is as my first visit and I was very impressed with everyone whom I interacted. I had a problem with my brakes while shopping in Hopkinsville. Even though it was already 5:30 pm I was welcomed by Ther everyone whom I interacted. I had a problem with my brakes while shopping in Hopkinsville. Even though it was already 5:30 pm I was welcomed by Theron as I pulled into the dealership. He went over and beyond to get me help. He personally escorted me to Tony in the Nissan service dept. Tony took care of my service needs and made an appt for the next day. Kim at the service desk reached out to me the next morning and walked me through the process to get my Titan serviced. What could have been a horrible situation turned into a positive. I plan to continue all my service needs at White’s. They will also be my first stop when looking to buy a new vehicle! Thanks to everyone that assisted me with your excellent customer service!! More
The dealership was very welcoming and accommodating to my two toddlers and myself! The room they put us in had two tablets for them to play while we waited. The staff was friendly. The only complaint is an two toddlers and myself! The room they put us in had two tablets for them to play while we waited. The staff was friendly. The only complaint is an oil change took an hour but thanks to the kid friendly room the hour passed quickly. More
Very professional staff and well equipped to manage all your vehicle’s needs. I purchased my vehicle from them several months ago and they’ve been extremely helpful with maintenance, advice, and everything your vehicle’s needs. I purchased my vehicle from them several months ago and they’ve been extremely helpful with maintenance, advice, and everything in between. More