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White's Auto Mall Nissan
Hopkinsville, KY
451 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 451 reviews
Verified Customer
May 30, 2024
I could not be happier with how easy they made my car buying experience. We settled on a price via a phone call and they held true to that price “out the door”. buying experience. We settled on a price via a phone call and they held true to that price “out the door”. More
by stacycda
Employees Worked With
Ryan
May 30, 2024
OK. Twelve solicitations for a survey response is sufficient. Especially since I've already completed one. Twelve solicitations for a survey response is sufficient. Especially since I've already completed one. More
by CVILLEKIDD
Employees Worked With
May 26, 2024
They do an outstanding job we always take our vehicle there. I would recommend them for sure there. I would recommend them for sure More
by CANDYOVERTON
May 26, 2024
everything good. The sales people were very helpful and friendly. They were well knowledgeable. The GM was great and the sales lady was very good. The sales people were very helpful and friendly. They were well knowledgeable. The GM was great and the sales lady was very good. More
by BONITA.VINCENT
Employees Worked With
May 25, 2024
We have been loyal customers of both Sisk and White’s service department for over 10 years. We have had great service and their advisors/technicians have always been super professional as well as courage service department for over 10 years. We have had great service and their advisors/technicians have always been super professional as well as courageous. However over the past 6 months the service there has been noticeably different. They have tried to sell us 4 tires when 2 of the tires had just been put on my wife’s vehicle less than 90 days prior and the advisor was rude/unprofessional. The most recent visit was for our son’s Nissan Sentra that needed a transmission fluid exchange. The evening after the fluid exchange service was conducted his transmission started slipping badly. I took the car in the next morning asking if maybe it needed more fluid or if they could tell me what was causing it and if it would require more work as I fully understood that it was an older Sentra with nearly 100k miles. The service manager Rob came out of his office and was quite direct/assertive when he approached me and began telling me it wasn’t the fault of his shop. I explained that I wasn’t accusing or implying that his techs were at fault. I am upset about some other things said by him but will not elaborate due to the subjective nature of the context of that discussion. I went ahead and left the car with them to investigate the issue. Later that day I was called and informed my car needed a new transmission and that it would be over 6k. I was initially going to say yes to the repairs but wanted to think about it a bit due to it being so expensive and the car being older with nearly 100k miles. I called Matthews Nissan in Clarksville for a price quote and they quoted the job at nearly 1k less and also asked if I was military and gave me a 10% discount on top of that quote. I brought the car in that day and they had the transmission ordered and replaced in less than 24 hrs. They also replaced a positive battery cable that White’s quoted me $62 to replace for $16. Previously we have always chosen White’s service department even if they were a little more due to the convenience and our satisfaction/trust with the staff. More
by Chris
Employees Worked With
Other Employees :
I do not know who Cody Brown is but I’m sure he’s fantastic. Ms. Susan Johnson has sold us 3 of the 5 vehicles we have bought from White’s and she would get 6 stars out of 5!
May 24, 2024
My experience with Marcus from the service department was wonderful. He was friendly, communicated effectively and had my car serviced in a timely manner! wonderful. He was friendly, communicated effectively and had my car serviced in a timely manner! More
by SHAYE.WHEELER
Employees Worked With
Marcus Jackson
