White River Toyota

I have been buying cars and pick-ups since 1970. Michael Rutkovsky was the best sales person I have every dealt with, with no exceptions. He was straight forward and could joke when appropriate and be seri Rutkovsky was the best sales person I have every dealt with, with no exceptions. He was straight forward and could joke when appropriate and be serious as well. My wife commented on him before we left the parking lot on our first visit. We decided that although we would check for other deals with a couple more Toyota dealers we would buy a car from Michael unless some other dealer was many hundreds of dollars less and White River Toyota would not get reasonably close to them for a deal. Of course, most dealers will be within reason close to one another. White River Toyota was the second lowest of the three but it was no big deal to go with Michael. Michael did not do the fake interest in some kind of thing he thought we were interested in like hiking or coin collecting or something. He had no fake friendliness and was just a real genuine person. He didn't try to be anything but a professional sales person. He returned calls when he said he would and he answered all my emails very quickly. One time he called me back and said he was right out straight and would get back to me as soon as he could. He got back to me within an hour. So, I would recommend this dealer and be sure to ask for Michael Rutkovsky when you go in. More

Bought new over the phone and email. Went to pick the Tacoma and we were in and out in less than an hour!! The parts department was great also...bought a bed cover and Chris installed it for us!! Tacoma and we were in and out in less than an hour!! The parts department was great also...bought a bed cover and Chris installed it for us!! More

Overall, the experience of buying my 2007 certified used Toyota Prius was positive. It certainly went much quicker and more smoothly than my last car buying experience at a dealer. The saleswoman, Carol Toyota Prius was positive. It certainly went much quicker and more smoothly than my last car buying experience at a dealer. The saleswoman, Carol, was top-notch, not pushy, and always willing to be helpful. However Joe Ferrara was not straightforward with me on the phone when he called me to tell me my finance application had gone through. After telling me repeatedly he could easily get me 1.9% apr, as he'd already seen my credit report and relevant info, I found out after I was halfway through the buying paperwork with the finance manager, that my interest rate would be 8.6%. I had to find out from the finance manager going over the paperwork with me, and the way he mentioned it, he knew it might be a problem, and phrased it like "I'm not sure what Joe told you on the phone..." This was after I'd signed much of the other paperwork. I can't help but feel this was completely deliberate, in an attempt to get me back in the dealership so they could convince me to take it anyway. Everyone I'd talked to knew my budget constraint, and that the only reason I was buying this new a car was to get the lower rate. I did end up buying the car, and will pay it off early to avoid too much interest. However that part of the experience left a very bitter taste in my mouth, and the feeling of being lied to. Overall my experience was pretty good, and I do recommend the dealer, especially Carol, but make sure to ask ALL relevant questions if you are on the phone, as you may not be getting the entire truth. More

I recently purchased a new Tacoma truck from Hugh. I wanted a very specific model and options and he had to search around all New England to find the truck. He got exactly what I wanted, beat the price wanted a very specific model and options and he had to search around all New England to find the truck. He got exactly what I wanted, beat the price I wanted to pay. His advice on options, warranty extension and dealer installed accessories (supercharger) were invaluable, straight forward and honest. I will buy my next vehicle from him again. We now have 2 cars/trucks from WRToyota in our family and I have several coworkers that also bought their vehicles there. All are extremely satisfied with the after sales service and customer followup. Over the years I had acquired an aversion to car dealership sales staff, Hugh has literally cured me of that. What a pleasure to deal with. No shenanigans. More

I have purchased six new vehicles from White River Toyota, three Camry's and now my third Rav4. I had been in touch with Chris Killmer during the summer indicating I would be looking for a new Rav co Toyota, three Camry's and now my third Rav4. I had been in touch with Chris Killmer during the summer indicating I would be looking for a new Rav come fall. I had told him to sharpen his pencil, he said when ever I was ready to come see him. I contacted Chris at the end of September, looking for my new Rav. I had sold my 2010 Rav to a friend. My experience with Chris was awesome. I had to put together a deal in about three days, Chris was there every step of the way. I would recommend Chris to anyone out there looking for a vehicle. GO CHRIS.... I also would recommend White River Toyota in general for a purchase and service. The service department has always been pleasant and courteous. Gabriele H. Currier Enfield, NH More

Michael Savery is one of the most honest car salesmen that I have ever met in my life. He tells it like it is. He listens to what you want. He is personable, respectful and not pushy. WOW!! What a t that I have ever met in my life. He tells it like it is. He listens to what you want. He is personable, respectful and not pushy. WOW!! What a treat. Everyone I encountered while buying my new RAV 4 was friendly and listened to what I wanted to do. I had time to ask questions and felt as though I got honest, fair answers in response. Priscilla Hutchins More

I had a good experience, it was nice to be given a good enough price that I could buy local, instead of from a mega-dealership. enough price that I could buy local, instead of from a mega-dealership. More

We walked into the dealership at 5:00pm, even with the late hour we were met with a friendly, non-pushy sales person (Chris Killmer). Chris worked with us to find the right car for us and then to make the late hour we were met with a friendly, non-pushy sales person (Chris Killmer). Chris worked with us to find the right car for us and then to make the transaction as smooth and timely as possible. I would highly recomend Chris and White River Toyota !! Thank You!! Jamie & Lionel Dalton More

Carol and Kevin were great to work with. They were very patient as I tried to figure out how I would pay for my new truck. They even priced up several trucks to help me with my choice. Even offered custo patient as I tried to figure out how I would pay for my new truck. They even priced up several trucks to help me with my choice. Even offered custom leather seats as a price adder as Tacoma's don't have leather as an offering. I would recommned anyone looking for a car or truck to visit them, even if you're not looking at a Toyota. More

We had email contact with Chris, sales contact with Seth, and invoice/financial conversation with Alan in the store. All were very friendly and helpful. Seth was very thorough in showing us the car's many fe and invoice/financial conversation with Alan in the store. All were very friendly and helpful. Seth was very thorough in showing us the car's many features. Alan explained the warranties and protection options in detail. Our overall experience was very positive. We highly recommend White River Toyota to anyone shopping for a new car and would not hesitate to purchase another car from them in the future. More