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White River Toyota
White River Jct, VT
3,563 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer.
Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:30 PM
Sunday Closed
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Showing 3,563 reviews
February 01, 2014
Everyone was extremely helpful and friendly, especially John McKeon who was very patient with my mother and I and didn't anything he could do to make it a comfortable experience!! Thank you all at White Ri John McKeon who was very patient with my mother and I and didn't anything he could do to make it a comfortable experience!! Thank you all at White River Toyota. More
by jrg082887
Employees Worked With
John Elliot, John McKeon
January 22, 2014
Just bought a new Prius wagon from Dan and it was a positive experience all around. No heavy pressure on his part but good helpful information and a friendly, low key attitude. We got the deal we wan positive experience all around. No heavy pressure on his part but good helpful information and a friendly, low key attitude. We got the deal we wanted and we love the car. This is the fifth vehicle I have purchased from White River Toyota in 28 years and there is a reason I keep coming back. I feel like I get a straight story and although they certainly act like they want my business and they value it, they don't strong arm me. I can walk away, think it over, come back, get my questions answered and in the end I can make a calm decision without feeling manipulated. The other piece that I love about this dealership is that I have gotten great service on all my cars. I get the straight story, a fair price up front without any surprises. They fix it right the first time. It is always clean, everyone is pleasant and I get a professional positive vibe from them. Thank you. Carol Stedman More
by carolstedman
Employees Worked With
Dan O'Brien
January 07, 2014
I have been having my old Toyota serviced here for over 10 years. Now, I just traded it in for a new Camry SE. I must say that the deciding factor was the friendliness of two reps, Jason Kelly and Bill Se 10 years. Now, I just traded it in for a new Camry SE. I must say that the deciding factor was the friendliness of two reps, Jason Kelly and Bill Severance, who quickly answered my many questions and always with the upmost professionalism and friendliness. I have been in the dark about all the new advances Toyota has made to their cars since it has been 10 years since my last new Toyota. Bill and Jason were very patient with me explaining the new features on my new technically fully loaded car. I will probably have some more questions and I am confident they will happily answer those. Thanks guys! More
by 1tweety
December 30, 2013
When a deer caused the total destruction of my 2011 Prius Jason was a wonderful help to find a new car to replace it. He quickly answered any questions and treated me with respect and consideration. His empa Jason was a wonderful help to find a new car to replace it. He quickly answered any questions and treated me with respect and consideration. His empathy helped me through a tough time and I am grateful for his assistance. More
by panvera
Employees Worked With
Jason Kelley
November 27, 2013
Jason was given my name because my lease was coming up for renewal. He was very pleasant to work with and willing to help in any way he could. He even returned some items that I had left in my turn in v for renewal. He was very pleasant to work with and willing to help in any way he could. He even returned some items that I had left in my turn in vehicle. Thanks! There were quite a few Rav's to choose from and Jason worked with me to find one that fit my needs and budget. More
by PammieB
November 27, 2013
We own 3 Toyota cars and were looking to purchase a new Corolla. Our experience with Bill Severance was very positive. He explained the advantages and new features that the 2014 Corolla has to offer. His a Corolla. Our experience with Bill Severance was very positive. He explained the advantages and new features that the 2014 Corolla has to offer. His approach was professional, courteous, and friendly. We didn't feel rushed in the buying process and Bill's made us feel comfortable. This is the second vehicle we have purchased form White River Toyota. Overall we are very satisfied with our new vehicle and our buying experience. Jim and Eileen Urquhart More
by EileenUrquhart
Employees Worked With
November 24, 2013
The service at WRJ Toyota was great. I got prompt call-backs to all of my phone calls, even when Jason was in the hospital after an accident! They found just the vehicle I wanted and got it to White call-backs to all of my phone calls, even when Jason was in the hospital after an accident! They found just the vehicle I wanted and got it to White River for me to pick up. Another salesman (John) slid right in and assisted me great as well when I showed up unexpectedly on Jason's day off. Jason has a great and respectful sense of humor that I thoroughly enjoyed. Tim Brousseau did a great job as well on the financing and offered some great sage advice. More
by buffiegee
Employees Worked With
John McKeon
November 09, 2013
They worked very hard together me a car ! Thanks Bill and Pete and Tim ! You guys are the best ! This is the first new car I have owned! and Pete and Tim ! You guys are the best ! This is the first new car I have owned! More
by Botwin
Employees Worked With
October 21, 2013
From the moment I entered the repair garage, I was met with one helpful employee after another. Prompt service, clean and pleasant waiting area, great coffee!! Thank you White River Toyota!! You contin with one helpful employee after another. Prompt service, clean and pleasant waiting area, great coffee!! Thank you White River Toyota!! You continue to have my business!! More
by petersheldon
Employees Worked With
not sure of names...they were all outstanding.
September 16, 2013
Went to this dealership where I have bought 4 Toyota's since 1994, Chris Killmer has been my salesman every time, would recommend him highly.Going to a family funeral on Saturday, Sept 14th, need Toyota's since 1994, Chris Killmer has been my salesman every time, would recommend him highly.Going to a family funeral on Saturday, Sept 14th, needed to get my oil changed before leaving, the service dept got me right in, the very nice guy who greeted me when I drove in, came out to the waiting area WITH the air filter from my car to ask if I wanted to change it as it had some debris in it. I replied that I've been out of work for 5 wks after surgery on my back, I didn't think I had enough in my checking to cover the cost. He went back out to the service area, 5 minutes later I asked him if he thought the oil change guy would use an air hose to blow the debris out given the filter wasn't in that bad condition. He replied I think so.... While they finished the car, I checked to see if I could buy the filter. Turns out I could, so I decided to spend my $$ there. The next morning when I changed the filter, it still had the same debris in it!! It wouldn't have taken more than 60 seconds to blow out the filter! Makes me wonder what the guy said changing the oil? Was it "screw him, he won't buy the filter so he gets what he gets?" Who's coaching these guys with customer service in that department? This was a real disappointment, to me it's the little things that keeps people coming back no matter what the business. Ed DeNike More
by vines
