White River Toyota

New Prius had 4 problems, 1 serious as car surged for 15 seconds on its own while going 60 mph on interstate. They took car out and test drove at 25 mph and reported no problem. Gas mileage also sank 2 seconds on its own while going 60 mph on interstate. They took car out and test drove at 25 mph and reported no problem. Gas mileage also sank 25% on same interstate drive. They could of cared less. They told me that due to our weather the oil needed to be changed twice as much, when they found out I had free maintenance for 2 years via Toyota and Toyota would be paying for it, the car all of a sudden didn't need it, I guess the car only needs it when I'm paying for it. Other problems they agreed with, but said there were no fixes put out by Toyota on how to fix. One was the radio antenna doesn't work properly, if it would of been me paying there rate of $85.50 an hour, I'm sure it would of been fixed, but as its under warranty, they refuse to fix it via theres no technical service bulletin. Stay away from this dealer More

Searching for a new car was quite a challenge for me. Although I had a few models in mind, being a foreign citizen and getting to know the process of purchasing/leasing in the US required a lot of leg wo Although I had a few models in mind, being a foreign citizen and getting to know the process of purchasing/leasing in the US required a lot of leg work. In total, I visited at least 6 different Toyota dealerships in the Northern New England area in search of my Toyota Camry. Of all of the dealerships I had dealt with (not just here in the US but abroad as well), White River Toyota had extremely professional, polite, and friendly staff who were a complete pleasure to work with. They were honest and up front, and didn't engage in any of the "sales tactics/gimmicks/games" that I had so lengthily heard about and experienced at other dealerships. I even had them install a remote starter on my new car, and the work was done in a timely manner to professional standards. I highly recommend White River Toyota, and they really do hold up to their mission and motto "We are all about the people". More

These folks went out of their way to make things work for me. I deeply appreciate the extra work they all went through to make a deal happen. I have already recommended this dealership to someone else, and me. I deeply appreciate the extra work they all went through to make a deal happen. I have already recommended this dealership to someone else, and I know that this person plans to stop over soon! More

I had been to several dealerships looking for the right car. Damon was the first to figure out exactly what I wanted. It was about me, not just about selling cars. He knew the cars on the lot well, and he car. Damon was the first to figure out exactly what I wanted. It was about me, not just about selling cars. He knew the cars on the lot well, and he was able to answer all my questions honestly. Everyone at White River Toyota, including Pete, the manager, was friendly and helpful. I did not feel "pushed". They made sure that I was happy with my new used car, and even took care of a paint problem that I did not notice until after the sale. I cannot recommend this dealership highly enough. More

Damon worked extremely hard to make our buying experience a pleasant one. Purchasing a car can be stressful and unpleasant, but it wasn't this time. He followed through on every detail of the sale. The pr a pleasant one. Purchasing a car can be stressful and unpleasant, but it wasn't this time. He followed through on every detail of the sale. The price we paid was more than we expected, but not enough so that we went to another dealer. All in all a very satisfactory car purchasing experience. More

My experience in dealing with Damon Salvatore and White River Toyota was as good as I could imagine the purchase of a new vehicle to be. As a new owner, Damon and his colleagues at WRT were informative and River Toyota was as good as I could imagine the purchase of a new vehicle to be. As a new owner, Damon and his colleagues at WRT were informative and very helpful throughout the process. I wouldn't hesitate to recommend anyone to this dealership. More

This was the best used car buying experience I have ever had in my life. I was a first time customer at this dealership, and General Manager Pete Stoddard treated me like a relative. Not kidding. 1) Gave m had in my life. I was a first time customer at this dealership, and General Manager Pete Stoddard treated me like a relative. Not kidding. 1) Gave me a deal on the sticker price of my used Subaru, with a mere mention of "talking about the price". Boom... gave me the deal I was thinking in my head without me having to ask for it. I didn't even buy a Toyota and was treated like I bought 10 loaded Avalons. 2) Pete Stoddard not only read my smart-buy lease agreement so he could make sure I wouldn't be squeezed by my previous car company (GM), he called my previous car dealer himself, in Virginia, to ask to make sure I could return my car without owing any remainder on my balloon payment. 3) I had chosen to trade in my leased car and roll the remainder of the Smart Buy balloon payment into my new car loan because I knew KBB was 1500 below what I owed on my car. I was upside down. I didn't want to get the scratch on my car fixed because it would cost me to take it to the body shop. 4) Pete offered.... free of charge and HIS IDEA.... to take my leased GM car to his reconditioning guys and let them work on it for an hour. So I could turn my car in and not worry about paying a body shop to fix a scratch. ---At THAT offer, I informed him he had officially sold me more than ONE car. I'm now telling my friends, and already planning to buy my next car from White River Toyota. 5) I returned my car to the GM dealer after I bought my little Subaru, because Pete asked me to call his direct line when I was done with the GM return paperwork at the GM dealer. He would send someone over to pick me up. Which he did, as soon as I was done. I barely had to wait. He kept me (and probably 30 other people) on his mind that whole day. 6) I returned with the person he sent to pick me up and bring me back, to find that Pete had my Subaru detailed, filled with gas.... and rechecked. He said his mechanic found my rear brakes were a little low on my new Subaru... so he told his mechanic to put in new rear brakes.... at no charge to me, and without my asking him to do it. At that point, I was completely blown away. I have never, ever had such a positive experience with any car dealership, ever. I not only would buy another car from White River Toyota, I am telling everyone to go there. And I WILL buy my next car from White River Toyota. Because no matter if I buy a new Forerunner, or a used Subaru.... I'm looked out for and protected like a sister. Knowing a car dealer would treat me like a relative is worth it's weight in gold. I'd be crazy to go anywhere else. More